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What is Diaform?

Diaform is an AI-powered interview platform that enhances the process of gathering product feedback by combining the depth of Zoom discussions with the extensive reach of conventional surveys. Instead of forcing all participants to respond to a uniform set of questions, Diaform encourages AI-driven conversations that can follow up on answers, probe the rationale behind responses, and convert surface-level feedback into valuable insights. Users have the option to create initial inquiries, specify how deeply the AI should delve into each topic, and share a single link, guaranteeing that every participant embarks on a customized experience based on their answers. The AI adeptly determines which answers require further questioning and knows when to move on, ensuring that ambiguous responses like “fine” or “ok” do not obstruct the collection of detailed, open-ended feedback. Participants are given the choice to communicate via voice or text, promoting longer, more sincere, and honest replies. Each session produces a detailed summary featuring sentiment analysis, levels of confidence, important keywords, memorable quotes, and recurring themes, allowing teams to swiftly act on insights instead of sifting through individual responses. Diaform is tailored for customer-focused research projects where a deep understanding is essential, covering aspects such as churn analysis, onboarding processes, post-purchase assessments, concept validation, and interviews. With this innovative solution, organizations can efficiently transform data into actionable insights, ultimately fostering a culture of continuous improvement. By utilizing Diaform, businesses can ensure they are truly listening to their customers' voices and adapting accordingly.

What is Convo?

Introducing Convo, the premier platform for qualitative research that leverages AI to efficiently moderate and analyze user feedback. This innovative tool merges the in-depth understanding typically gained from interviews with the expansive reach of surveys, creating a flexible research environment. Participants can express themselves in their native languages, guaranteeing that their responses remain genuine and clear. Experience the convenience of managing multiple interviews simultaneously without the hassle of push-to-talk features, as Convo engages users in a natural conversational style. With each new response, Convo continuously updates and reevaluates all existing data, providing you with the most current insights in real time. As a holistic solution for qualitative user research, Convo streamlines the entire process from initiation to conclusion. Setting up a study is a breeze, taking just minutes thanks to AI-generated questions, while users can partake in asynchronous interviews with our distinct voice AI interviewer. Moreover, our AI functions as an analytical autopilot, effortlessly pinpointing the most significant feedback. This groundbreaking method not only enhances the efficiency of qualitative research but also elevates the overall user experience. Ultimately, Convo redefines the landscape of qualitative research by offering unprecedented depth and accessibility.

Media

Media

Integrations Supported

Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Diaform

Date Founded

2021

Company Location

Sweden

Company Website

diaform.io

Company Facts

Organization Name

Convo

Company Location

United States

Company Website

getconvo.ai/

Categories and Features

AI Interviewing

Not specified

Categories and Features

AI Interviewing

Not specified

User Research

Not specified

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Popular Alternatives

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