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What is Diagna?

Diagna functions as an automation solution specifically designed for healthcare workflows in specialty practices. It adeptly manages incoming faxes and various documents by identifying their categories, extracting vital information, linking records to patients, updating electronic health record (EHR) fields, and routing tasks or exceptions to the appropriate staff. The workflows provided include fax triage, referral intake and follow-ups, as well as automated data entry, while also supporting processes related to records, lab results, prior authorizations, insurance claim denials, and prescriptions. Healthcare practices can maintain their current fax numbers and EHR systems, as Diagna is flexible enough to accommodate their unique operations and infrastructure. This platform is particularly beneficial for independent specialty practices and multi-location groups, aiding front-desk staff, referral teams, billing departments, and practice management personnel in managing documentation-heavy administrative tasks. Users can monitor actions taken and amend fields as necessary, with any ambiguous situations being forwarded for human review, guaranteeing meticulousness in the workflow process. Ultimately, Diagna significantly boosts the efficiency and precision of administrative responsibilities within healthcare environments, streamlining operations for better patient care. Moreover, its ability to adapt to various practice sizes and needs makes it an invaluable asset in the evolving landscape of healthcare administration.

What is Assort Health?

Assort Health is a cutting-edge AI platform tailored for healthcare providers, proficiently managing patient communications through a variety of channels such as voice, text, and web, and boasting an impressive resolution rate of nearly 90%. Operating year-round and in multiple languages, this platform efficiently addresses numerous tasks including scheduling, rescheduling, cancellations, confirmations, responding to provider queries, answering common questions, retrieving lab results, facilitating prescription refills, managing billing inquiries, and sending timely reminders or follow-ups. Additionally, it intelligently routes interactions to human agents when needed, creates customized pre-visit notes for providers, and supports outbound outreach efforts like waitlist management and patient re-engagement via voice, SMS, or email. Assort Health also integrates effortlessly with existing electronic health record (EHR) and practice management systems, supporting major platforms such as Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. Built on a foundation of over 1.1 million workflows optimized from extensive patient interactions, Assort Health redefines patient engagement in the healthcare industry. Its capacity to enhance operational efficiency while improving patient experiences makes it an indispensable asset for contemporary healthcare practices, ensuring that providers can focus more on quality care rather than administrative burdens. Ultimately, Assort Health represents a significant advancement in the intersection of technology and healthcare.

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Integrations Supported

eClinicalWorks
DrChrono
Tebra

Integrations Supported

eClinicalWorks
AdvancedMD
Elation Health
EpicCare EMR
Greenway Health
ModMed
NexTech Patient Portal
Oracle Health
Veradigm EHR
athenaOne

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Diagna.ai

Date Founded

2023

Company Location

United States

Company Website

www.diagna.ai/

Company Facts

Organization Name

Assort Health

Date Founded

2023

Company Location

United States

Company Website

www.assorthealth.com

Categories and Features

Healthcare AI

Not specified

Workflow Automation

Not specified

Categories and Features

Agentic AI

Not specified

AI Voice Agents

Not specified

Healthcare AI

Not specified

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