Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
Alternatives to Consider
-
CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
-
Community PhoneTransforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
-
TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
-
DialfireDialfire is an advanced, cloud-based solution designed for managing both inbound and outbound telephone campaigns, regardless of their scale. Users of Dialfire can experience up to three times the number of conversations facilitated by a cutting-edge predictive dialer that efficiently merges incoming calls from various projects and incorporates accurate technology for detecting answering machines. The platform prioritizes transparency, granting users complete oversight of their campaigns. It employs automated workflows to enhance efficiency, along with real-time, customizable statistics and reports that offer critical insights into the effectiveness of campaigns and the productivity of team members. Users have the flexibility to select from established templates for quick setup or tailor their campaigns, reports, and analytics to align with specific requirements or client demands. Furthermore, Dialfire supports native integration with multiple CRMs and offers API connections to interface smoothly with any external systems. Its robust infrastructure is backed by globally redundant servers and a diverse array of carriers, ensuring top-notch voice quality. You can initiate calls straight from your web browser without the need for any software downloads, making it incredibly convenient. Additionally, Dialfire provides multilingual support in English, French, German, Spanish, and Portuguese through various channels, including phone, email, chat, or online assistance, ensuring comprehensive accessibility for users worldwide.
-
CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
-
SquaretalkSquaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.
-
FathomFathom serves as a complimentary AI meeting assistant that swiftly captures, transcribes, and summarizes meetings held on platforms such as Zoom, Google Meet, or Microsoft Teams, allowing participants to concentrate on the discussions rather than jotting down notes. This intelligent assistant is designed to enhance productivity and efficiency by providing concise summaries in less than 30 seconds while integrating seamlessly with your CRM for effortless follow-up actions. Among its standout features are real-time transcription, the ability to highlight key moments, and options for sharing clips, making it an excellent choice for teams aiming to optimize their meeting processes and minimize administrative burdens. Additionally, Fathom's user-friendly interface ensures that users can easily navigate its functionalities, further streamlining the meeting experience.
-
DialedInDialedIn is a powerful Contact Center as a Service (CCaaS) solution designed to help call centers maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. DialedIn uses Intelligent Call Routing to connect every call with the best available agent, improving customer satisfaction while keeping workloads balanced across the team. Its Proven Dial Strategies apply advanced dialing algorithms to increase live connections and reduce downtime, giving contact centers more conversations and fewer wasted calls. For added flexibility, the platform includes customizable tools that adapt to your business processes and integrate seamlessly into existing workflows, so your team can stay productive without disruption. DialedIn further distinguishes itself with CleanCallerID™, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. Backed by 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their contact center running at peak performance. In a rapidly evolving market, DialedIn empowers businesses to remain compliant, agile, and competitive while strengthening customer relationships and driving sustainable growth.
-
CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
-
800.comTransform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
What is Dial IQ?
Dial IQ, created by Klenty, serves as a dynamic sales dialer that streamlines the time-consuming aspects of cold calling, enabling sales teams to focus on nurturing relationships with prospective customers. With its three distinct dialing modes, users can simultaneously reach out to as many as five leads, resulting in the possibility of exceeding 300 calls within a single hour. The system simplifies the process of making successive calls via a single click, making it especially useful for contacting meticulously organized lists. Additionally, users receive instant access to CRM details, research insights, and notes, which aids in crafting personalized follow-ups. One notable feature is its AI-powered voicemail detection that bypasses voicemails and incorporates automatic voicemail drops, thereby improving callback rates. The dialer also supports call routing and forwarding to reduce missed opportunities and offers local dialing options to enhance connection success, along with real-time call summaries provided through automatic transcription. These features are specifically crafted to boost connection rates and streamline the calling experience for sales teams, leading to improved outcomes in their outreach endeavors. With Klenty’s comprehensive capabilities, sales representatives can significantly elevate their productivity while effectively engaging with potential clients, ultimately fostering stronger connections in their sales processes.
What is CallCloud?
CallCloud revolutionizes the dialing experience for users of Salesloft, Outreach, or HubSpot by evolving their standard dialer into a powerful power dialer that simplifies the handling of calling tasks. One of its standout features is the auto-dialing function, which automatically initiates and concludes calls that go unanswered, coupled with auto-logging abilities that capture default dispositions before advancing to the subsequent call. Additionally, users can configure the platform to automatically display a prospect's LinkedIn profile, CRM page, or website, which significantly enhances their research capabilities. Furthermore, users can tailor their calling experience by replacing the standard ringtone with a curated playlist from their preferred music streaming service, adding a personal touch to their interactions. CallCloud is also equipped with AI-powered transcription, which ensures that cold calls are automatically transcribed for easy access and review. The platform’s seamless integration with existing tools eliminates the need for users to navigate new interfaces, resulting in a smooth transition. Many representatives have observed a reduction in stress, an uptick in call volume, and an overall boost in morale while employing CallCloud, which translates to greater productivity and job satisfaction. This holistic approach not only differentiates CallCloud from competitors but also cements its status as an essential tool for sales teams, driving results and fostering a positive work environment. Ultimately, CallCloud's innovative features empower sales professionals to focus more on building relationships and closing deals.
Integrations Supported
LinkedIn
Google Chrome
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Outreach
Salesloft
Integrations Supported
LinkedIn
Google Chrome
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Outreach
Salesloft
API Availability
Has API
API Availability
Has API
Pricing Information
$35 per month
Free Trial Offered?
Free Version
Pricing Information
$29 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Klenty
Date Founded
2015
Company Location
United States
Company Website
www.klenty.com/dial-iq/
Company Facts
Organization Name
CallCloud
Company Location
United States
Company Website
www.callcloud.app/
Categories and Features
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys