Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 5 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • CallTools Reviews & Ratings
    464 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    1 Rating
    Company Website
  • VirtualPBX Reviews & Ratings
    144 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    3,074 Ratings
  • Community Phone Reviews & Ratings
    929 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,101 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,049 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    227 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    100 Ratings
    Company Website

What is DialLink?

DialLink is a comprehensive cloud telephony solution specifically crafted for small to medium-sized enterprises and emerging startups. It merges advanced call management features, AI-enhanced voice assistants, and business messaging into one cohesive platform, which streamlines the management of both incoming and outgoing communications, thereby boosting responsiveness and maintaining a sleek professional image. Beyond the basic functionalities, DialLink's AI capabilities extend to automating routine tasks such as answering calls, directing inquiries, generating summaries of conversations, and offering message response suggestions. This advanced automation helps teams save time, reduce manual workloads, and consistently provide a high level of customer interaction across multiple communication channels. Engineered for the contemporary and flexible workforce, DialLink supports remote, hybrid, and in-office setups while fully accommodating Bring Your Own Device (BYOD) policies. Employees can stay connected and productive using a variety of devices, including smartphones, desktop computers, or standard desk phones, from virtually any location. In addition, its straightforward plug-and-play installation process requires no specialized IT expertise, making it accessible for organizations of all sizes, and ensuring a smooth setup experience. This user-friendly approach empowers businesses to focus on their core operations rather than getting bogged down by technical challenges.

What is Cisco Webex Calling?

Discover a dynamic cloud-based phone solution specifically designed for businesses with Webex Calling, enabling you to effortlessly make and receive calls on any device from nearly any location, simplifying the challenges of conventional phone systems. This service is crafted to foster your business's expansion by allowing calls from your business number and providing access to a wide range of powerful cloud calling functionalities. Eliminate the costs that come with physical phone equipment; instead, manage all aspects of your services, users, and security from a single intuitive platform. Webex Calling places a strong emphasis on security, ensuring your communications are protected without requiring frequent updates or maintenance. Experience the convenience of making calls with extension numbers, direct inward dialing (DID), email-style directory URIs, or by using directory-based dialing methods. With an array of features such as shared lines, hunt groups, call waiting, hold/resume options, call pickup, forwarding, do not disturb, and transfer abilities, you’ll always be prepared for important calls. This modern communication solution not only boosts productivity but also empowers teams to maintain connectivity regardless of their physical location, enhancing collaboration in today’s fast-paced work environment. Ultimately, it represents a significant advancement in how businesses approach their communication needs.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
Box
Calero
Cisco Webex
Expo XT UC Analytics
Google Drive
Jira
MOS Chorus
MiaRec
Model Context Protocol (MCP)
Rivet Logic
Shift
Teamstack
Trello
Variphy
Zapier

Integrations Supported

Microsoft Teams
Salesforce
Box
Calero
Cisco Webex
Expo XT UC Analytics
Google Drive
Jira
MOS Chorus
MiaRec
Model Context Protocol (MCP)
Rivet Logic
Shift
Teamstack
Trello
Variphy
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$15/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DialLink

Date Founded

2022

Company Location

United States

Company Website

www.diallink.com

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.webex.com/suite/enterprise-cloud-calling.html

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Popular Alternatives

Popular Alternatives

Spoke Phone Reviews & Ratings

Spoke Phone

Spoke Network