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What is Dialpad Ai Sales?

Introducing the ultimate phone tailored specifically for sales professionals, designed to elevate cold calls through high-definition quality and AI-driven real-time coaching, because every sales rep benefits from a little assistance. This all-in-one device combines video conferencing, dialing, and SMS capabilities to ensure that essential data is readily accessible, alleviating any potential overwhelm for your team. With integrated speech coaching, representatives can easily recognize if they’re speaking too quickly, too slowly, using excessive filler words, or projecting their voices too loud. Call analytics and insightful dashboards provide valuable information and best practices to enhance performance. To safeguard against data loss, it also features automatic call logging, with transcripts and notes that can seamlessly integrate into your CRM system. Thanks to Voice Intelligence, reps can effortlessly communicate effectively during calls, while real-time battle cards empower them to make informed decisions on the spot. By analyzing call sentiment, assisting team members, preserving at-risk deals, and pinpointing optimal coaching moments, this phone transforms the sales process. Utilizing advanced Speech Recognition for precise transcription, Natural Language Processing for detailed analysis, and Machine Learning to deliver intelligent suggestions instantly, it redefines what a sales phone can achieve. Ultimately, this innovative tool not only streamlines communication but also enhances the overall effectiveness of your sales team, making it an indispensable asset in today's competitive market.

What is CommPeak?

CommPeak: Enhance Your Business Communication Experience Experience hassle-free, budget-friendly, and secure cloud-based communication with CommPeak. Our cutting-edge solutions streamline processes, improve customer interaction, and foster business expansion. 🚀 Predictive Dialer – Increase agent talk time with real-time call connections. 📞 Omnichannel – Integrate voice, SMS, and WhatsApp into a single robust tool. 📊 Real-Time Monitoring – Evaluate performance through user-friendly dashboards. 🔒 Enterprise-Level Security – Safeguard data with encryption and regulatory compliance. 🌎 Global Reach – Connect with over 75 countries using Tier-1 SIP and local DIDs. 🔗 Extensive Integrations – Effortlessly connect with your CRM. Refined Dialing Techniques 📌 Smart Caller ID – Enhance answer rates using location-specific IDs. 📌 Automated SMS Follow-Ups – Quickly dispatch customized messages. 📌 AI-Driven Call Ratios – Improve dialing efficiency through machine learning. ✅ Tailored Call Center Solutions – Provide inbound, outbound, and blended support. ✅ Exceptional Quality & Around-the-Clock Support – Utilize direct Tier-1 connections. ✅ Swift Setup – Get started in as little as two days. 📩 TextPeak – Launch targeted SMS & WhatsApp campaigns with insightful analytics. 🚀 Elevate your communication game today with CommPeak and witness the transformation!

Media

Media

Integrations Supported

HubSpot CRM
Intercom
Pipedrive
Salesforce
Zapier
Zoho CRM
Dynamics 365 Customer Service
FYNXT
Freshdesk
Google Drive
Help Scout
HubSpot Customer Platform
Jiminny
Mailshake
Microsoft 365
Microsoft Outlook
PagerDuty
ServiceNow
Slack
vcita

Integrations Supported

HubSpot CRM
Intercom
Pipedrive
Salesforce
Zapier
Zoho CRM
Dynamics 365 Customer Service
FYNXT
Freshdesk
Google Drive
Help Scout
HubSpot Customer Platform
Jiminny
Mailshake
Microsoft 365
Microsoft Outlook
PagerDuty
ServiceNow
Slack
vcita

API Availability

Has API

API Availability

Has API

Pricing Information

$95 per user per month
Free Trial Offered?
Free Version

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dialpad

Date Founded

2008

Company Location

United States

Company Website

www.dialpad.com/products/sales-dialer/

Company Facts

Organization Name

CommPeak

Date Founded

2012

Company Location

Hong Kong

Company Website

www.commpeak.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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