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What is DigitalGenius?

Our ever-evolving platform enables you to access insights from top ecommerce businesses around the world. In the realm of online shopping, exceptional customer service emerges as the key strategic edge. Creating a smooth buying process has become essential, as any flaws in this aspect can lead to substantial losses. We are in a time that emphasizes experiences, making it vital to cultivate strong relationships with customers. Offer your clients customized support across various channels and languages, regardless of their location or when they seek help. DigitalGenius provides you with the necessary tools to improve your customer’s journey, guaranteeing they receive prompt and accurate responses. Whether they have questions about their orders, product availability, store locations, or sizing options, your customers will feel they are engaging with a real person! This individualized strategy not only fosters loyalty but also promotes repeat purchases, ultimately propelling the growth of your ecommerce brand. Additionally, investing in a robust customer experience can set you apart in a competitive market, ensuring long-term success.

What is AirPortal 360?

Managing corporate travel presents a significant set of challenges. Travel managers need tools that alleviate their workload rather than add to it. The role of technology is paramount in achieving this simplification. When innovative digital solutions are seamlessly integrated into a corporate travel framework, travel managers can efficiently navigate the complex array of details and information tied to business travel. This efficiency leads to better cost control, decreased expenditures, and improved operational effectiveness. Furthermore, it allows for a seamless travel experience for employees, enhancing overall satisfaction. Christopherson Business Travel distinguishes itself in the corporate travel arena by creating technology that evolves with the shifting needs of travel managers. Central to our digital suite is AirPortal, a robust software platform that offers secure, real-time visibility into an organization’s entire business travel program, enabling managers to make data-driven decisions and optimize processes. By doing so, we equip our clients with the essential resources needed to excel in an ever-changing travel environment while also fostering a culture of continuous improvement. Our commitment to innovation ensures that we remain at the forefront of the corporate travel industry.

Media

Media

Integrations Supported

Google
Google Sheets
Magento
OneShot
Salesforce
Shopify
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

DigitalGenius

Date Founded

2014

Company Location

United Kingdom

Company Website

www.digitalgenius.com

Company Facts

Organization Name

CB Travel

Company Website

www.cbtravel.com/corporate-travel-software-every-travel-manager-needs/

Categories and Features

AI Assistants

Not specified

Artificial Intelligence

Chatbot
Process/Workflow Automation
Virtual Personal Assistant (VPA)

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat

Categories and Features

Portal

Search

Travel Agency

Flight Booking
Itinerary Creation

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