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What is Dines?

Dines stands out as a premier hospitality platform crafted for a variety of venues, including food halls, festivals, theatres, bars, and restaurants across the UK and Ireland. This all-encompassing solution is specifically designed for complex, multi-vendor settings, allowing for seamless management of all ordering channels via a single platform that features iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Each sales channel is linked to a centralized dashboard, enabling real-time monitoring of performance metrics across all vendors, terminals, and transactions, which significantly boosts operational efficiency. In cases of connectivity disruptions, Dines remains operational by continuing to process transactions; it automatically transitions from Wi-Fi to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. Furthermore, the platform streamlines vendor payments by integrating payment processing and automating settlements, thus removing tedious manual tasks related to vendor payments and allowing for faster and more accurate revenue share distributions. Our AI Assistant, Tilly AI, is particularly tailored for the hospitality sector, empowering users to communicate in plain English for various tasks such as menu creation, report generation, identifying issues, adjusting prices, and toggling availability, all executed with exceptional precision. By leveraging Dines, venues can concentrate on elevating customer experiences while our sophisticated technology adeptly manages operational challenges, ultimately leading to greater satisfaction for both staff and patrons.

What is Cuiner?

Cuiner provides an extensive range of management, sales, and reservation tools specifically crafted for bars and restaurants, featuring various modules that cater to distinct requirements and profiles. The foundation of our hospitality software lies in its dependability; in a field where downtime is unacceptable, maintaining uninterrupted operations is essential. Our system functions within a secure and safeguarded network, which not only enhances the user experience but also ensures strong processes and data integrity. It is fully resilient to power outages, guaranteeing that no information is ever compromised. Additionally, Cuiner is designed to optimize operations by minimizing keystrokes, removing unnecessary confirmation prompts, and being fully compatible with touch interfaces, tablets, and other mobile devices. This careful design promotes a smooth transition to the hardware prevalent in the hospitality POS industry, ultimately leading to improved efficiency and user satisfaction in a quick-paced setting. As a result, Cuiner empowers establishments to focus more on service quality and customer engagement, driving overall success in their operations.

Media

Media

Integrations Supported

Integrations Supported

Flipdish
Mapal Culture Suite

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Dines App Ltd.

Date Founded

2016

Company Location

United Kingdom

Company Website

dines.co.uk

Company Facts

Organization Name

Cuiner Software

Date Founded

1998

Company Location

Spain

Company Website

cuiner.com

Categories and Features

Bar POS

Not specified

Point of Sale

Not specified

Categories and Features

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