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What is Discourse?

Free open-source forum software enables you to create searchable discussions with your customers, loyal supporters, and colleagues. It allows for the development of a self-service resource hub that includes answers to common queries, thought-provoking ideas, and important conversations. Thanks to our automated trust system, every member of the community can help nurture constructive discussions. You can customize the design to match your style, integrate with your favorite services, and cultivate the community you desire, all while boosting user interaction. This platform not only enhances communication but also empowers users to actively participate and share their insights.

What is Bulbshare?

We enable leading global companies to stay ahead of the competition by encouraging collaboration with their customer base. At Bulbshare, we foster a setting where audiences have a say in the content they consume, the initiatives they back, and the brands they favor. Our cutting-edge technology platform effectively connects brands with their consumers, allowing for the development of online communities that promote conversation, collaboration, and co-creation. Our core belief is that by harnessing genuine voices, we can enrich brand interactions and create institutions that truly resonate with target audiences. We actively nurture customer communities across the globe, providing real-time insights, content, and ideas directly from the viewpoints of your customers. This approach marks a significant shift toward immediate and economical consumer insights, resulting in better-informed decisions about products, services, and branding strategies. By placing customer feedback at the forefront, we strive to transform the dynamics between brands and their audiences, paving the way for deeper and more meaningful connections. As we continue to innovate, we remain committed to evolving this relationship further to benefit both brands and consumers alike.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)
Aritic Swarm
Common Room
Commsor
Discord
Google Ads
Google Analytics
Integrately
LinkedIn
Mindspun
Netdata
Neyox
Threado
Unikname
WordPress
Zendesk
Zulip
n8n

Integrations Supported

Facebook
Instagram
X (Twitter)
Aritic Swarm
Common Room
Commsor
Discord
Google Ads
Google Analytics
Integrately
LinkedIn
Mindspun
Netdata
Neyox
Threado
Unikname
WordPress
Zendesk
Zulip
n8n

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Discourse

Date Founded

2013

Company Website

www.discourse.org

Company Facts

Organization Name

Bulbshare

Date Founded

2018

Company Website

bulbshare.com/en/

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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Club (formerly Brandbassador)