Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • QuickApps Reviews & Ratings
    Company Website
  • Files.com Reviews & Ratings
    330 Ratings
    Company Website
  • Diplomat Managed File Transfer Reviews & Ratings
    47 Ratings
    Company Website
  • StackAI Reviews & Ratings
    53 Ratings
    Company Website
  • PBRS Power BI Reports Distribution Reviews & Ratings
    12 Ratings
    Company Website
  • SmartDraw Reviews & Ratings
    533 Ratings
    Company Website
  • CirrusPrint Reviews & Ratings
    2 Ratings
    Company Website
  • Microsoft 365 Reviews & Ratings
    19,939 Ratings
  • Ansarada Reviews & Ratings
    352 Ratings
    Company Website
  • MASV Reviews & Ratings
    88 Ratings
    Company Website

What is Dockit Migrator?

You have the ability to transfer your content repositories to various systems, such as File Shares, older iterations of SharePoint, traditional Document Management Systems, and additional third-party content repository solutions. Vyapin's migration tool for SharePoint and Office 365 stands out as a robust, feature-rich, and intuitive option that effectively addresses the challenges commonly faced during SharePoint migration. There's no need for an introduction to Vyapin's SharePoint migration solution, as our longstanding reputation speaks volumes! We were pioneers in developing tools for migrating from File Shares to SharePoint, serving clients globally. Over the past 18 years, Vyapin's SharePoint Migration software has been instrumental for thousands of users in handling intricate migration scenarios, whether they involve SharePoint Online or on-premises setups, showcasing its reliability and effectiveness. Our commitment to innovation and customer satisfaction has only strengthened over the years.

What is Cisco Finesse?

Transform your customer service operations with Cisco Finesse, an advanced desktop solution tailored for both agents and supervisors that promotes effective collaboration across the teams within your service organization. Designed with the user in mind, Finesse enhances the experience of customer care representatives and seamlessly integrates with the Cisco Collaboration suite while following industry standards. This platform facilitates cost-effective customization of interfaces for agents and supervisors through open web 2.0 APIs, allowing for the easy addition of supplementary applications that provide extra value. By integrating traditional contact center functionalities into a streamlined, browser-based desktop, Cisco Finesse eliminates the necessity for client-side installations. Customers benefit from a single, flexible interface, or cockpit, that allows customer care personnel rapid access to a diverse range of resources and information, which results in faster and more accurate service delivery. Additionally, this forward-thinking solution streamlines communication and collaboration among teams, greatly improving overall operational efficiency. In essence, Cisco Finesse is not just about enhancing service; it's about transforming the way teams engage with each other and with customers.

Media

Media

Integrations Supported

Altair Knowledge Hub
Cisco Jabber
Daisee
Dynamics Telephony
Empirix

Integrations Supported

Altair Knowledge Hub
Cisco Jabber
Daisee
Dynamics Telephony
Empirix

API Availability

Has API

API Availability

Has API

Pricing Information

$1,199
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vyapin Software Systems

Date Founded

1995

Company Location

India

Company Website

www.vyapinsoftware.com

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/c/en/us/products/contact-center/finesse/index.html

Categories and Features

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Popular Alternatives

Quest Content Matrix Reviews & Ratings

Quest Content Matrix

Quest Software

Popular Alternatives

Dockit Metadata Manager Reviews & Ratings

Dockit Metadata Manager

Vyapin Software Systems