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What is Docsie?

Docsie is a renowned digital documentation and knowledge management platform located in Ontario, Canada, recognized for its excellence. This platform is accessible via a SaaS web application, allowing users to create and modify documentation from virtually anywhere. Users can then publish their content to an interactive knowledge portal that is available for access at any time, ensuring that information is always at hand when needed. Docsie is equipped with robust business-grade features designed for effective product documentation management, which includes: - A pilot onboarding service featuring portal design assistance and workforce training - Options for both internal and external knowledge bases - The ability to create multiple workspaces - Portal analytics and feedback through Docsie Vocally - A custom domain available even on the free tier - Compatibility with Markdown - The Docsie Editor, offering rich formatting and content embedding capabilities - iFrame support - The ability to import using SwaggerAPI - Access to both built-in and customizable document templates - Provision for help center deployment and an in-app help sidebar - The option to share guided tours and utilize our builder Chrome extension for content creation - Management of multiple versions and languages, along with a history of changes made - Webhook integration with Mattermost, Slack, and various other platforms - Ghost AI for language translation and ongoing development of generative AI capabilities - Project management tools that include kanban boards and task creation - Comprehensive security with RBAC, JWT, and SSO for user management and data protection, ensuring that all aspects of documentation are well-managed and secure.

What is Bloomfire?

Bloomfire stands out as a frontrunner in the realm of knowledge engagement. Our innovative platform facilitates connections among individuals and teams, ensuring they have access to the essential information required for their professional success. By utilizing our cloud-based solution, users can tap into a wealth of shared knowledge, fostering an environment where the collective intelligence of their organizations can thrive, all from a single, easily searchable hub. This centralized approach not only enhances collaboration but also streamlines the flow of information across various departments.

Media

Media

Integrations Supported

Google Drive
AccessOwl
Bitbucket
Figma
Files by Google
GitHub
GitHub Gist
JSFiddle
Jotform
Miro

Integrations Supported

Google Drive
Dropbox
FixFinder
Microsoft Dynamics 365
Outdoo AI
Shift
Slack
Stackreaction
Tableau
Zendesk

API Availability

Has API

API Availability

Pricing Information

$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version
Free Trial Offered?

Pricing Information

$25/user/month
Pricing scales with your team size and the advanced features you need. Reach out and we'll provide the price for the features your team requires.

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Docsie

Date Founded

2018

Company Location

Canada

Company Website

www.docsie.io

Company Facts

Organization Name

Bloomfire

Date Founded

2010

Company Location

United States

Company Website

bloomfire.com

Categories and Features

AI Knowledge Base

Not specified

AI Translation

Not specified

API Documentation

Not specified

Corporate Wiki

Not specified

Document Generation

Collaboration
Interaction Tracking
Multiple Output Formats
Templates

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Document Management
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks

Categories and Features

AI Customer Service

Not specified

AI Knowledge Base

Not specified

Collaboration

Content Management
Document Management
Real Time Editing
Version Control

Content Management

Audio Content
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management

Corporate Wiki

Not specified

Customer Service

Call Center Management
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback

File Sharing

Collaboration
Document Management
Drag & Drop
File Synchronization
Search
User Management
Version Control
Workflow Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Sales Content Management

Audio / Video Recording
Audio File Management
Centralized Sales Content Repository
Collaboration Tools
Engagement Analytics
Video File Management

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