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What is Docsie?

Docsie is a renowned digital documentation and knowledge management platform located in Ontario, Canada, recognized for its excellence. This platform is accessible via a SaaS web application, allowing users to create and modify documentation from virtually anywhere. Users can then publish their content to an interactive knowledge portal that is available for access at any time, ensuring that information is always at hand when needed. Docsie is equipped with robust business-grade features designed for effective product documentation management, which includes: - A pilot onboarding service featuring portal design assistance and workforce training - Options for both internal and external knowledge bases - The ability to create multiple workspaces - Portal analytics and feedback through Docsie Vocally - A custom domain available even on the free tier - Compatibility with Markdown - The Docsie Editor, offering rich formatting and content embedding capabilities - iFrame support - The ability to import using SwaggerAPI - Access to both built-in and customizable document templates - Provision for help center deployment and an in-app help sidebar - The option to share guided tours and utilize our builder Chrome extension for content creation - Management of multiple versions and languages, along with a history of changes made - Webhook integration with Mattermost, Slack, and various other platforms - Ghost AI for language translation and ongoing development of generative AI capabilities - Project management tools that include kanban boards and task creation - Comprehensive security with RBAC, JWT, and SSO for user management and data protection, ensuring that all aspects of documentation are well-managed and secure.

What is Dedox?

Dedox is an innovative web-based platform tailored for teams to build extensive knowledge bases, which encompass customer help centers, internal wikis, and detailed product documentation. It empowers users to upload a variety of document formats like PDFs and Word files while utilizing AI capabilities to draft articles and categorize content efficiently. Collaboration is a key feature, allowing teams to review and refine these drafts, integrate their branding, and publish them on a Dedox subdomain or their own custom domain. The published help centers are equipped with functionalities such as article searches, feedback tools, and analytics to monitor views and user search behaviors. A diverse range of plan features enhances team collaboration, supports private knowledge bases, offers export capabilities, provides REST API access, allows for seamless custom domain integration, and facilitates automation through Zapier, webhooks, and Model Context Protocol connections for AI assistants. This platform is especially advantageous for software and SaaS organizations, support teams, and any entities that aim to efficiently manage both customer-facing and internal documentation. Dedox provides various plans, including a free tier and multiple paid subscription choices, each with different usage limits and features. Moreover, the platform is continually evolving to adapt to the changing needs of its users, ensuring they have access to the latest tools and functionalities available. As Dedox grows, it aims to further enhance user experience and streamline the knowledge management process.

Media

Media

Integrations Supported

Zapier
AccessOwl
Airtable
Bitbucket
CodePen
CodeSandbox
Files by Google
GitHub
GitHub Gist
Google Drive
Google Maps
JSFiddle
Jotform
Loom
Microsoft Word
Swagger
iorad

Integrations Supported

Zapier
Claude Desktop
Model Context Protocol (MCP)

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version
Free Trial Offered?

Pricing Information

£29/month
Free: £0 (1 help centre, 10 articles, 3 AI runs a month, no card). Starter: £29/month or £290/year. Team: £59/month or £590/year. Professional: £99/month or £990/year. Enterprise: from £399/month. 14-day free trial on monthly plans.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Docsie

Date Founded

2018

Company Location

Canada

Company Website

www.docsie.io

Company Facts

Organization Name

Dedox

Date Founded

2025

Company Location

United Kingdom

Company Website

dedox.ai

Categories and Features

AI Knowledge Base

Not specified

AI Translation

Not specified

API Documentation

Not specified

Corporate Wiki

Not specified

Document Generation

Collaboration
Interaction Tracking
Multiple Output Formats
Templates

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Document Management
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks

Categories and Features

AI Knowledge Base

Not specified

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