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What is Document360?

Document360 serves as an intelligent platform for building a comprehensive knowledge base. Equipped with robust AI capabilities and sophisticated tools, it empowers organizations to develop, administer, and disseminate high-quality documentation across various applications effectively. Potential Applications Knowledge Base for Clients and Internal Teams Establish a unified knowledge repository featuring AI-enhanced search capabilities and automatic tagging, ensuring quick access to information and boosting team efficiency. Utilizing analytics enables the identification of content gaps and facilitates optimization. Technical Documentation (Including API Guides) Enhance technical writing with markdown compatibility, version management, and developer-friendly features such as code snippet integration. AI technology plays a crucial role in maintaining the accuracy and relevance of the content produced. Standard Operating Procedures (SOPs) Ensure uniformity in processes across departments with a centralized location for SOPs. The AI-driven system aids in categorizing and suggesting content, simplifying both creation and updates. User Manuals Craft professional-grade manuals with diverse customization features, AI-driven summarization, and localization options, catering to the varying preferences and needs of users. This versatility guarantees that the documentation is not only informative but also accessible to a broader audience.

What is Arbortext?

To successfully create, manage, and distribute content, a well-organized system is crucial for ensuring that each stage of the workflow is both efficient and intelligent. With Arbortext, you can create a seamless flow of data and resources that connects content directly to those in the field. For example, starting with the initial engineering CAD data or the bill of materials (BOM), as this data moves through different business phases, it remains available to those responsible for producing technical documentation or service-related materials. Arbortext not only links these sources but also offers a systematic approach for sharing that information with field personnel or remote workers. Enjoy a streamlined data flow across the entire value chain that integrates every step of the product lifecycle. Update content easily as product development evolves and keep a strong connection to engineering data. Moreover, leverage XML authoring to enhance content reusability and maximize its value, which significantly boosts overall efficiency and productivity in your operations. This interconnected approach not only simplifies the documentation process but also ensures that relevant stakeholders always have access to the latest and most accurate information.

Media

Media

Integrations Supported

Accenture Cloud Trade Promotion Management
Acropolis
Affinity
Array
Congree
Creo
Crowdin
Eviden MDR Service
Google Analytics
HelpBar
HelpHub
Intercom
Motileo
Olark
PTC Windchill
Segment
Stackreaction
Supademo
Unleash

Integrations Supported

Accenture Cloud Trade Promotion Management
Acropolis
Affinity
Array
Congree
Creo
Crowdin
Eviden MDR Service
Google Analytics
HelpBar
HelpHub
Intercom
Motileo
Olark
PTC Windchill
Segment
Stackreaction
Supademo
Unleash

API Availability

Has API

API Availability

Has API

Pricing Information

contact us
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kovai

Date Founded

2011

Company Location

United Kingdom

Company Website

document360.com

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/arbortext

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Product Data Management

Bill of Material Management
Document Management
Formula Management
Product Analytics
Product Lifecycle Management
Testing Management
Version Control

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