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What is Dolmen?

In an era where digital interactions are becoming increasingly vital for consumers, an astonishing 95% of retail revenue still comes from physical locations. These stores are crucial in helping you gain a better understanding of your clientele. By attracting new customers, you can uncover valuable insights regarding their preferences, buying habits, family situations, and the other retail venues they visit. It is crucial to enhance your database while creating relevant customer segments within a thoroughly secure environment. Elevate the effectiveness of your marketing strategies by utilizing diverse channels like email, SMS, rich SMS, and direct mail. Dolmen acts as a community-centric customer marketing platform that empowers retail businesses to collect and utilize data from both existing and potential customers. With an emphasis on building qualified databases, you can enrich your understanding of customer behavior. This comprehensive marketing solution streamlines the management of your promotional efforts while enabling data gathering across mobile, web, and in-store settings. Employing these resources allows businesses to craft a more tailored experience for every individual customer, ultimately fostering loyalty and driving sales. Enhancing customer relationships can lead to a deeper connection that benefits both the retailer and the consumer.

What is Cybex Enterprise Retail Suite?

The rise of cloud computing and mobile technology, combined with advancements in communication protocols, has led to the creation of our latest point-of-sale system, version 8.3, which accommodates both local and cloud-based deployments. This innovative system features a comprehensive merchandise classification framework that provides users with improved oversight and management of inventory, store locations, customers, and personnel. As the retail sector increasingly demands sophisticated analytical solutions, Cybex BI offers enhanced functionalities specifically designed for retail operations. Furthermore, cutting-edge retail marketing strategies present a holistic approach to scrutinizing customer behavior and executing marketing campaigns effectively. In addition, the Merchandise and Assortment Planning module incorporates extensive performance metrics, strategic planning tools, and simulation applications aimed at achieving optimal inventory management. This all-encompassing suite not only equips retailers with essential tools but also positions them to thrive in a rapidly changing market environment. Retailers can leverage these innovations to stay ahead of consumer trends and enhance operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Dolmen

Date Founded

2011

Company Location

France

Company Website

www.dolmen-tech.com/uk/

Company Facts

Organization Name

Cybex Systems

Date Founded

1986

Company Location

Canada

Company Website

www.cybexnet.com

Categories and Features

Local Marketing

Not specified

Retail Analytics

Not specified

Categories and Features

Franchise Management

Automatic Re-ordering
Commission Management
Franchise Intranet
Online Store
Website Manager

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Jewelry Store Management

Customer Purchase History
Marketing Management
Pricing Management
Repair Tracking
Supplier Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Multi-Location
Retail POS
Returns Management
eCommerce Integration

Retail Analytics

Not specified

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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