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features
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What is DoneDone?

Instead of grappling with unwieldy spreadsheets or intricate software to handle bugs, tasks, and issues, consider adopting DoneDone Projects for a streamlined solution. This platform eliminates the guesswork surrounding project progress and team roles. Additionally, you can effortlessly forward business emails to a DoneDone Mailbox, which boosts interaction between your support staff and clients. Say farewell to the headaches associated with carbon copies, tangled email threads, and unclear communications. With DoneDone, managing workflows becomes more straightforward. You have the option to select from our established bug tracking, task management, customer support, or recruitment workflows, or even create a custom workflow that meets your unique business needs. By connecting internal tasks with support discussions, both developers and support teams can work together smoothly within a single platform. DoneDone enhances collaboration among engineering teams, support staff, and customers, creating a more cohesive environment. To ensure your team remains focused, you can integrate DoneDone with your current communication tools, boosting productivity and efficiency overall. This integration allows all team members to stay aligned and updated on the latest project changes, fostering a more cohesive working environment. Ultimately, embracing DoneDone can transform the way your team approaches project management.

What is Cenmax Fluid?

Boost Your Productivity with Ease! Explore the cutting-edge tools designed to assist you in managing leads, enhancing client support, and streamlining project management with greater efficiency. Gone are the days of juggling multiple software solutions; Cenmax Fluid is equipped to address all your requirements in one comprehensive platform! Every business, whether a startup or a well-established entity, needs effective solutions tailored to its unique challenges. We provide an all-in-one package that caters to various business needs! With our Lead Management system, you can effortlessly follow up with prospects by adding leads, setting reminders, and keeping them updated, all while automating tedious tasks. Our Invoicing System allows you to create visually appealing invoices for your clients, enabling easy online payments through PayPal, PayU, or other payment platforms. The Expense Manager feature ensures you can track all company expenses efficiently and facilitates staff reimbursements when necessary. Additionally, our Customer Support tools help you streamline online assistance, ensuring that all interactions remain organized and effective, paving the way for an enhanced client experience.

Media

Media

Integrations Supported

Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Stackreaction
TestLodge
TestMonitor

Integrations Supported

Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Stackreaction
TestLodge
TestMonitor

API Availability

Has API

API Availability

Has API

Pricing Information

$4 per user per month
Free Trial Offered?
Free Version

Pricing Information

$84 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DoneDone

Company Location

United States

Company Website

www.getdonedone.com

Company Facts

Organization Name

Cenmax

Date Founded

2014

Company Location

India

Company Website

cenmax.in

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

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