Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,065 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    868 Ratings
    Company Website
  • Bright Data Reviews & Ratings
    1,404 Ratings
    Company Website
  • NetNut Reviews & Ratings
    579 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,954 Ratings
    Company Website
  • Harmoni Reviews & Ratings
    16 Ratings
    Company Website
  • Kevel Reviews & Ratings
    96 Ratings
    Company Website
  • Motivosity Reviews & Ratings
    4,706 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,882 Ratings
    Company Website
  • deskbird Reviews & Ratings
    404 Ratings
    Company Website

What is Dovetail?

Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.

What is Aurelius?

All of your research findings can be effectively examined, easily searched, and conveniently shared from a single location. This centralized platform ensures that collaboration and access to information are streamlined.

Media

Media

Integrations Supported

Jira
Stackreaction
Zapier
AccessOwl
Dropbox
Evernote
Facebook
Feefo
Freshdesk
GitHub
Gmail
Google Analytics
Google Forms
Intercom
Jira Work Management
Magellan AI
Microsoft Teams
Slack
SurveyMonkey
X (Twitter)

Integrations Supported

Jira
Stackreaction
Zapier
AccessOwl
Dropbox
Evernote
Facebook
Feefo
Freshdesk
GitHub
Gmail
Google Analytics
Google Forms
Intercom
Jira Work Management
Magellan AI
Microsoft Teams
Slack
SurveyMonkey
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$29/user/month
Free Trial Offered?
Free Version

Pricing Information

$49.00/month
Every plan offers unlimited users and projects. You can pay monthly or yearly.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dovetail Research

Date Founded

2017

Company Location

Australia

Company Website

dovetail.com

Company Facts

Organization Name

Aurelius

Date Founded

2015

Company Location

United States

Company Website

www.aureliuslab.com

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Popular Alternatives

Popular Alternatives

EnjoyHQ Reviews & Ratings

EnjoyHQ

UserTesting
Dovetail Reviews & Ratings

Dovetail

Dovetail Research
ATLAS.ti Reviews & Ratings

ATLAS.ti

ATLAS.ti Scientific Software Development GmbH