Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ShareCRM Reviews & Ratings
    4.8 out of 5 stars 68 Ratings
    Company Website for ShareCRM
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • Framnex Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Framnex
  • AlsoThere Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for AlsoThere
  • Creatio Reviews & Ratings
    4.6 out of 5 stars 589 Ratings
    Company Website for Creatio
  • CTM Reviews & Ratings
    4.5 out of 5 stars 939 Ratings
    Company Website for CTM
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk
  • Boostero Reviews & Ratings
    4.2 out of 5 stars 65 Ratings
    Company Website for Boostero
  • OptiSigns Reviews & Ratings
    4.8 out of 5 stars 8,559 Ratings
    Company Website for OptiSigns
  • Ecwid Reviews & Ratings
    4.7 out of 5 stars 1,030 Ratings
    Company Website for Ecwid

What is Dujiaoshou SCRM?

Dujiaoshou SCRM is a cloud-based tool designed for social customer relationship management, specifically aimed at businesses that interact with customers across borders. It integrates accounts and messages from a variety of social and messaging platforms, including WhatsApp, Telegram, LINE, Facebook, and Instagram, into a unified collaborative workspace. Teams can manage several accounts, retrieve customer profiles and conversation histories, organize contacts with tags and notes, delegate discussions, and record follow-up actions efficiently. The platform also offers features such as multilingual translation, AI-enhanced response suggestions, structured customer service workflows, ticket management, and operational analytics. Tailored for cross-border e-commerce, it supports customer service, sales, marketing, and operations teams that engage in communication across diverse channels and languages. Accessible via a web application and desktop clients for both Windows and macOS, the features and channels available may vary according to the chosen service plan, adding to its adaptability. This comprehensive functionality positions Dujiaoshou SCRM as a vital resource for companies aiming to bolster their international customer engagement efforts. By leveraging its capabilities, businesses can streamline their operations and better serve their global clientele.

What is Citcon?

Citcon empowers businesses to effortlessly accept digital payments on multiple platforms with the backing of leading brands and a network of over 10,000 merchants worldwide, accommodating any device, channel, or business model. This strategy encourages international eCommerce initiatives from diverse regions, allowing merchants to attract a broader audience and increase sales. Furthermore, customers enjoy the convenience of contactless transactions through various global payment options. Importantly, cross-border transactions conducted via digital wallets incur no additional fees beyond the domestic MDR, providing an appealing opportunity for businesses aiming to extend their market presence. This cutting-edge payment solution not only streamlines the shopping process but also fosters a more engaging experience for both merchants and their customers, reinforcing the value of innovation in the digital payment landscape.

Media

No images available

Media

Integrations Supported

Instagram
LINE
Telegram
WhatsApp

Integrations Supported

DANA
Dynamo Software
Flexa
GCash
Gr4vy
IT Retail POS
UnionPay

API Availability

API Availability

Has API

Pricing Information

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Dujiaoshou SCRM

Company Website

dujiaoshouai.com

Company Facts

Organization Name

Citcon

Date Founded

2015

Company Location

United States

Company Website

citcon.com

Categories and Features

Social CRM

Not specified

Categories and Features

Payment Gateways

Not specified

Payment Processing

Not specified

Popular Alternatives

Popular Alternatives

SensePass Reviews & Ratings

SensePass

5.0 out of 5 stars
Alipay Plus Reviews & Ratings

Alipay Plus

Alipay
Ivno Reviews & Ratings

Ivno

5.0 out of 5 stars