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What is Dujiaoshou SCRM?

Dujiaoshou SCRM is a cloud-based tool designed for social customer relationship management, specifically aimed at businesses that interact with customers across borders. It integrates accounts and messages from a variety of social and messaging platforms, including WhatsApp, Telegram, LINE, Facebook, and Instagram, into a unified collaborative workspace. Teams can manage several accounts, retrieve customer profiles and conversation histories, organize contacts with tags and notes, delegate discussions, and record follow-up actions efficiently. The platform also offers features such as multilingual translation, AI-enhanced response suggestions, structured customer service workflows, ticket management, and operational analytics. Tailored for cross-border e-commerce, it supports customer service, sales, marketing, and operations teams that engage in communication across diverse channels and languages. Accessible via a web application and desktop clients for both Windows and macOS, the features and channels available may vary according to the chosen service plan, adding to its adaptability. This comprehensive functionality positions Dujiaoshou SCRM as a vital resource for companies aiming to bolster their international customer engagement efforts. By leveraging its capabilities, businesses can streamline their operations and better serve their global clientele.

What is Credain?

The catalyst for cross-border payments serves as a crucial factor in improving the working capital efficiency for companies within a globally interconnected market. By acquiring insights into consultative assurance in this domain, we position ourselves as an innovative fintech entity with aspirations to redefine the realm of international trade. Our ambition is to harness the latest technological advancements to provide an unparalleled user experience. The founders of our organization come with extensive backgrounds in helping companies deftly navigate the intricacies of global banking systems. With over a decade of experience at leading financial institutions, they have significantly influenced the future of Corporate Treasury, creating the algorithms and platforms that enable cross-border liquidity management for industry giants, including renowned tech firms and other global corporations. Our objective is to simplify and improve the efficiency of global commerce, ensuring it becomes more user-friendly and streamlined for everyone involved. As we pursue this mission, we also strive to play a pivotal role in the transformation of business operations on an international scale, ultimately fostering a more integrated global economy.

Media

No images available

Media

Integrations Supported

Instagram
LINE
Telegram
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Dujiaoshou SCRM

Company Website

dujiaoshouai.com

Company Facts

Organization Name

Credain

Company Website

credain.org

Categories and Features

Social CRM

Not specified

Categories and Features

Banking

Not specified

Cross-Border Payment

Not specified

Working Capital

Not specified

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