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What is Dujiaoshou SCRM?

Dujiaoshou SCRM is a cloud-based tool designed for social customer relationship management, specifically aimed at businesses that interact with customers across borders. It integrates accounts and messages from a variety of social and messaging platforms, including WhatsApp, Telegram, LINE, Facebook, and Instagram, into a unified collaborative workspace. Teams can manage several accounts, retrieve customer profiles and conversation histories, organize contacts with tags and notes, delegate discussions, and record follow-up actions efficiently. The platform also offers features such as multilingual translation, AI-enhanced response suggestions, structured customer service workflows, ticket management, and operational analytics. Tailored for cross-border e-commerce, it supports customer service, sales, marketing, and operations teams that engage in communication across diverse channels and languages. Accessible via a web application and desktop clients for both Windows and macOS, the features and channels available may vary according to the chosen service plan, adding to its adaptability. This comprehensive functionality positions Dujiaoshou SCRM as a vital resource for companies aiming to bolster their international customer engagement efforts. By leveraging its capabilities, businesses can streamline their operations and better serve their global clientele.

What is DM Tracker?

DM Tracker is a tailored CRM specifically crafted for teams that interact with customers via Instagram direct messages. It converts a disorganized inbox into an efficient pipeline, making certain that every interaction is documented as a contact with a detailed outreach history, thereby ensuring no potential leads are overlooked. Users can take advantage of customizable follow-up boards that are organized by time intervals (1, 3, 7, and 30+ days), allowing them to easily recognize individuals who need a response today. The platform's analytics feature provides valuable insights into reply rates categorized by script and objection type, while integrated A/B testing enables users to assess various DM openers to identify the most successful ones. Additionally, team leaderboards foster accountability among setters and closers, and real-time notifications alert users to hot leads as soon as they engage. Furthermore, DM Tracker seamlessly connects with ManyChat, allowing automated conversations to fit into a system designed for tracking, following up, and effectively converting leads. This tool proves particularly advantageous for coaches, consultants, course creators, agencies, and high-ticket sales teams managing substantial outreach efforts, thereby maximizing their sales potential with impressive efficiency. Ultimately, DM Tracker empowers users to enhance their communication strategies and achieve greater sales success by equipping them with critical tools and insights tailored for impactful engagement, ensuring that every outreach effort counts.

Media

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Media

No images available

Integrations Supported

Instagram
LINE
Telegram
WhatsApp

Integrations Supported

Instagram

API Availability

API Availability

Pricing Information

$19.90/1.5M chars
The character plan costs $19.90 for 1.5 million translation characters, with no time limit. Pro and Ultimate subscriptions cost $30/month and $40/month, respectively, with discounts for longer terms. A 24-hour free trial includes three Ultimate ports.
Free Trial Offered?

Pricing Information

$39/month/user
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Dujiaoshou SCRM

Company Website

dujiaoshouai.com

Company Facts

Organization Name

DM Tracker

Date Founded

2025

Company Location

Cyprus

Company Website

dmtracker.ai/

Categories and Features

Social CRM

Not specified

Categories and Features

Social CRM

Not specified

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