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What is Dynamics 365 Commerce?

Develop a comprehensive and customized omnichannel shopping experience that caters to both consumers and partners alike. Foster lasting relationships through innovative omnichannel retail solutions that elevate your brand's presence in the marketplace. Create exceptional purchasing experiences by seamlessly integrating physical retail locations, online platforms, and backend operations into one cohesive commerce system. Empower customers with the freedom to shop on their own terms, selecting when, how, and where they prefer to make their purchases while utilizing any device and accessing all available retail channels. Provide the option for customers to buy online and choose between in-store pickup or home delivery, facilitated by interconnected ordering and fulfillment mechanisms. Manage promotions and discounts effectively across all retail channels by harnessing accurate, real-time insights into omnichannel sales and expenditures. Equip B2B entities and their customers with tailored tools and features that streamline self-service purchasing journeys. This approach not only enhances customer satisfaction but also cultivates loyalty, ensuring a more engaged and committed customer base in the long run. By prioritizing these strategies, businesses can transform their retail operations and adapt to the evolving needs of modern shoppers.

What is Brick & Click?

Brick & Click is recognized as the only Digital Retailing Platform that flawlessly merges digital operations with outstanding engagement across both physical and online shopping environments. As the Digital Revolution reshapes consumer behavior, it becomes crucial for retailers to engage their clientele using sophisticated Unified Commerce features. Our unique emphasis on delivering in-depth insights and our extensive expertise in Retail Systems of Engagement clearly set us apart from our rivals. Our software for multi-channel retail empowers brands to not just maintain but also enhance their customer interactions, offering tailored and seamless omnichannel retail experiences. Furthermore, our Retail Center of Excellence brings together skilled professionals, streamlined processes, and cutting-edge technology to boost domain knowledge and promote innovative solutions, leveraging tools like Microsoft Dynamics AX Retail, Hybris, Business Intelligence, Analytics, and Mobility Solutions. This collaborative strategy not only drives us to redefine benchmarks of retail excellence but also fosters significant outcomes for our partners, ensuring they remain competitive in a rapidly changing marketplace. By prioritizing innovation and customer engagement, we are committed to helping our clients thrive in the modern retail landscape.

Media

Media

Integrations Supported

5X
ALVAO Service Desk
AcuitySpark
Azumuta
Azzier CMMS
Bloomreach
COZYROC SSIS+ Suite
Commport Integrated EDI
Expedite Commerce
Formstack
GMDH Streamline
Habsy
Logiwa IO
Oravoice
Replenit
Scoop Analytics
Sprinklr
SyncForce
VARStreet InstaQuote
elm

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/dynamics-365/products/commerce

Company Facts

Organization Name

Sonata Software

Date Founded

1986

Company Location

India

Company Website

www.sonata-software.com/ip/industry-platforms/brick-click

Categories and Features

B2B eCommerce

Not specified

Composable Commerce

Not specified

Headless eCommerce

Not specified

Point of Sale

Not specified

Retail ERP

Not specified

Retail POS Systems

Not specified

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics

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