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What is Dynamics 365 Commerce?

Develop a comprehensive and customized omnichannel shopping experience that caters to both consumers and partners alike. Foster lasting relationships through innovative omnichannel retail solutions that elevate your brand's presence in the marketplace. Create exceptional purchasing experiences by seamlessly integrating physical retail locations, online platforms, and backend operations into one cohesive commerce system. Empower customers with the freedom to shop on their own terms, selecting when, how, and where they prefer to make their purchases while utilizing any device and accessing all available retail channels. Provide the option for customers to buy online and choose between in-store pickup or home delivery, facilitated by interconnected ordering and fulfillment mechanisms. Manage promotions and discounts effectively across all retail channels by harnessing accurate, real-time insights into omnichannel sales and expenditures. Equip B2B entities and their customers with tailored tools and features that streamline self-service purchasing journeys. This approach not only enhances customer satisfaction but also cultivates loyalty, ensuring a more engaged and committed customer base in the long run. By prioritizing these strategies, businesses can transform their retail operations and adapt to the evolving needs of modern shoppers.

What is Cegid Retail?

Transform your digital landscape and enhance your omnichannel approach with Cegid Retail’s Unified Commerce and POS platform, designed specifically for specialty retailers across diverse sectors. This solution allows for the quick and seamless integration of omnichannel features like Click & Collect and Ship from Store. Revitalize your retail operations while empowering your sales associates to adapt to their changing responsibilities. Achieve a cohesive view of inventory management that provides clarity on stock across your entire organization. This streamlining promotes agile and informed decision-making, ultimately enhancing the customer experience. Innovate your fulfillment tactics and efficiently manage production, wholesale, and retail processes. Gain comprehensive control over your operations, spanning from product development to widespread omnichannel distribution. Cegid’s retail management tools combine swift implementation with remarkable adaptability, enabling you to design product offerings, manage suppliers, set competitive pricing, and oversee orders via mobile devices, while also managing logistics and stock distribution. By harnessing these powerful capabilities, retailers not only maintain competitiveness but also position themselves for sustained growth in a rapidly evolving market. Additionally, the platform fosters collaboration across departments, ensuring that all teams work in harmony to meet customer demands effectively.

Media

Media

Integrations Supported

My DSO Manager
AcuitySpark
AgriERP
AtroPIM
Azzier CMMS
COZYROC SSIS+ Suite
Claimlane
Fieldcode
Formstack
Glassix
IDEAL 360
Microsoft Dynamics 365
QueueBuster
TallOrder
VARStreet InstaQuote
eShipz
elm

Integrations Supported

My DSO Manager
Mercateam
Najar
Uptix

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/dynamics-365/products/commerce

Company Facts

Organization Name

Cegid

Date Founded

1983

Company Location

France

Company Website

www.cegid.com/global/solutions/retail-and-distribution/

Categories and Features

B2B eCommerce

Not specified

Composable Commerce

Not specified

Headless eCommerce

Not specified

Point of Sale

Not specified

Retail ERP

Not specified

Retail POS Systems

Not specified

Categories and Features

Clienteling

Not specified

Discrete ERP

Not specified

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Multi-Location
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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