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What is EAZY CRM?

EAZY CRM is an intelligent CRM solution developed for businesses that want to streamline customer engagement, sales management, and service operations through one centralized platform. The system enables teams to efficiently handle leads, opportunities, meetings, follow-ups, and customer communication while maintaining complete visibility into the sales pipeline. It also simplifies everyday business operations with features like quotation generation, approval workflows, expense tracking, and task management, helping sales teams improve coordination and execution. To support long-term customer relationships, the platform includes service management capabilities such as complaint handling, AMC monitoring, and support ticket tracking, ensuring faster resolution and better customer satisfaction. Interactive dashboards and real-time performance analytics provide actionable insights into sales activities, targets, and customer interactions, allowing businesses to take quicker and more informed decisions. With seamless connectivity to ERP and DMS platforms, EAZY CRM helps unify sales, service, and operational data, improving collaboration and eliminating disconnected workflows across departments.

What is ChatInsight.AI?

ChatInsight is a sophisticated AI-driven Q&A chatbot that leverages advanced semantic understanding to deliver precise consulting services around the clock. Its ability to be tailored with a specific knowledge base allows it to effectively address queries unique to a particular organization, marking a significant advancement for large language models like ChatGPT. This versatile tool can cater to diverse needs, such as facilitating sales consultations, enhancing customer service, and addressing both pre-sales and post-sales questions, depending on the particular demands of a business. For employee training, it accelerates onboarding by granting new team members access to essential documents, files, and wikis. In IT support, it empowers technicians to swiftly resolve issues by offering detailed guidance and troubleshooting instructions. For customer support, it equips agents with quick access to FAQs and relevant information, enabling them to address customer concerns efficiently. It also assists marketing by enabling the creation of secured documents that are accessible only to authorized employees or clients. Additionally, as a sales assistant, it provides the sales team with immediate access to vital information, thereby streamlining their processes and enhancing productivity. Ultimately, ChatInsight serves as a comprehensive solution to improve various operational aspects across the organization.

Media

Media

No images available

Integrations Supported

Chatlayer by Sinch

Integrations Supported

Chatlayer by Sinch

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Eazy ERP Technologies Pvt Ltd

Date Founded

2007

Company Location

India

Company Website

www.eazycrm.in/

Company Facts

Organization Name

Sand Studio

Date Founded

2011

Company Location

Singapore

Company Website

www.airdroid.com/chatinsight/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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Eazy ERP Technologies Pvt Ltd