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What is EBER?

Transform your approach to loyalty into a vibrant reality that cultivates lasting connections with customers, increases your profits, and strengthens your brand's image. Our comprehensive platform enables you to launch a loyalty program similar to that of top brands in mere days instead of months. By taking the customer experience to the next level beyond simple loyalty, we provide robust solutions for gathering insights, obtaining feedback, encouraging referrals, and implementing gamification that enrich your engagement tactics. Capitalize on every opportunity to create meaningful connections with your audience by leveraging automated, targeted communications that strike a chord during pivotal moments. With our consumer-centric CRM, you will acquire a thorough understanding of customer demographics, purchasing patterns, and beyond. This knowledge equips your team to deliver exceptional customer service effectively. Moreover, our gift card feature, which includes cash value, acts as a powerful revenue-generating strategy by allowing customers to share your brand with their friends and family through gifting. By enhancing customer loyalty and engagement, you ultimately foster a thriving business ecosystem that benefits all parties involved. This approach not only supports your growth but also establishes a strong foundation for sustained success in the future.

What is Cendyn Loyalty?

Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks. • Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings. • Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers. • Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments. • Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications. • Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.

Media

Media

No images available

Integrations Supported

Hapi

Integrations Supported

ALICE
Avvio
Emburse Expense Professional
HiRUM PMS
Hotello
IQware
Mews
MyHMS
Protel Cloud PMS
ResortSuite PMS
STR
Sitecore
WebRezPro
Windsurfer CRS
roommaster

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

EBER

Date Founded

2015

Company Location

Singapore

Company Website

eber.co

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/loyalty/

Categories and Features

Customer Loyalty

Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

Customer Activity Tracking
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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