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What is ECI Progress?

The top fully hosted solution remains the favored option for large independent office supply dealers. Progress business software, heralded as the very first fully hosted solution in the industry, has maintained its reputation as the preferred system for substantial independent dealers. This all-encompassing business management platform is tailored to meet the varied requirements of dealers, distributors, and resellers alike. There is no need to integrate multiple platforms, as Progress provides a complete end-to-end system that enables dealers to effectively manage their growing office supply businesses across all operational stages. With its built-in eCommerce capabilities, the solution facilitates seamless interactions with online customers, thereby boosting overall operational efficiency. Users gain access to an extensive network composed of hundreds of manufacturers, wholesalers, distributors, and retailers worldwide. Additionally, the system is proficient in generating and processing orders in both EDI and XML formats, automating transactions to ensure your business runs at maximum efficiency. By adopting Progress, you can significantly enhance your operational workflow and concentrate on expanding your business further. This comprehensive approach not only simplifies processes but also positions dealers for sustained success in a competitive marketplace.

What is Concursive Suite?

Suite introduces a groundbreaking method for Front Office Solutions by merging key elements such as CRM, order management, e-commerce catalogs, and social networking into a cohesive platform. Tailored for the contemporary, interconnected landscape, it utilizes Web 2.0 technologies to promote vibrant and interactive communication among businesses, their clients, and various stakeholders. By emphasizing transparency through the use of open standards, business models, source codes, and public APIs, Suite effectively eliminates the risk of customer lock-in, empowering users to retain their current software, integrate with legacy systems, and even leverage older CRM solutions. This advanced CRM development encourages the formation of the Extended Enterprise, a model in which businesses partner not only with suppliers and customers but also with resellers, distributors, franchisees, and agents. Moreover, the Suite platform enables Extended Enterprises to broaden their service offerings beyond the primary operations, providing support for dealer networks, franchise systems, and affiliate marketing efforts. This comprehensive strategy not only streamlines operational processes but also fosters growth throughout every aspect of the enterprise ecosystem, ensuring that all stakeholders benefit from enhanced collaboration and efficiency. Ultimately, Suite's innovative approach positions businesses to thrive in a rapidly evolving marketplace.

Media

Media

Integrations Supported

Kynection KIM

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ECI Solutions

Date Founded

1999

Company Location

United States

Company Website

www.ecisolutions.com/en-gb/products/progress/

Company Facts

Organization Name

Concursive

Date Founded

2000

Company Location

United States

Company Website

www.concursive.com/concoursesuite.shtml

Categories and Features

Business Management

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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