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What is ENCollect?

ENCollect is a comprehensive digital collection management solution that features a mobile application for field personnel, administrative deposit interfaces for staff, and APIs for seamless integration with various payment platforms. It supports both cloud and on-premises implementations, catering to diverse operational needs. The ENCollect suite includes modules for managing payment tracking, reconciliation, delinquency oversight, settlements, legal procedures, and repossession activities. Additionally, it enhances back-office operations through digitization and automated workflows. With its allocation engine, users can define parameters to streamline the distribution of accounts among branch agents, field agents, and phone agents. Furthermore, ENCollect facilitates integration with banking infrastructures and credit card management systems, thereby optimizing settlement and recovery processes while ensuring efficient management of collections. This adaptability makes ENCollect a versatile tool for businesses looking to enhance their collection strategies.

What is CollectX?

CollectX is an all-encompassing CRM platform crafted specifically for debt collection and call center workflows, addressing the varied requirements of team members, including administrators, managers, tele-callers, field team leaders, and back-office staff. The system provides a comprehensive suite of tools for call centers, featuring options for manual, automated, power, and IVR calling, while also supporting call recording, data visualization through dashboards, management information system (MIS) reporting, feedback collection, and the generation of pickup requests. When it comes to field operations, CollectX aids users in navigating customer addresses, tracking the history of visits and calls, acquiring contact information, monitoring team performance, collecting feedback from visits, and enabling efficient communication via WhatsApp sharing. In the realm of back-office operations, it offers functionalities like semi-automated task distribution, reminder systems, employee lifecycle management, attendance tracking, incentive administration, payroll management, petty cash oversight, and asset management, as well as the capacity to export various reports. Moreover, managers can take advantage of real-time insights through dashboards and live tracking of field operations, with the capability to generate linear PDFs, client ID cards, and biodata documents. The pricing structure for CollectX is determined by the size of the team rather than the number of individual users, providing tiered plans that cater to teams with varying capacities, such as 20, 50, 100, or unlimited users, thereby ensuring adaptability and growth for different organizational requirements. This wide-ranging adaptability establishes CollectX as an indispensable resource for organizations aiming to enhance their debt collection and communication strategies effectively while also fostering collaboration among team members.

Media

Media

Integrations Supported

Finacle
Razorpay

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

SaaS
Enterprise License
Free Trial Offered?

Pricing Information

₹9,000/month
Basic: ₹9,000/month for up to 20 users; Professional: ₹17,000/month for up to 50 users; Enterprise: ₹28,000/month for up to 100 users; Premium: ₹44,000/month for unlimited users. Pay six months and get one month free, or pay 12 months and get three months free. Taxes extra where applicable.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Enterprise Tiger

Date Founded

2016

Company Location

India

Company Website

www.sumeruentiger.com/encollect

Company Facts

Organization Name

Code First IT Hub

Date Founded

1992

Company Location

India

Company Website

www.codefirstithub.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Transaction Management

Categories and Features

Debt Collection

Not specified

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