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What is ENCollect?

ENCollect is a comprehensive digital collection management solution that features a mobile application for field personnel, administrative deposit interfaces for staff, and APIs for seamless integration with various payment platforms. It supports both cloud and on-premises implementations, catering to diverse operational needs. The ENCollect suite includes modules for managing payment tracking, reconciliation, delinquency oversight, settlements, legal procedures, and repossession activities. Additionally, it enhances back-office operations through digitization and automated workflows. With its allocation engine, users can define parameters to streamline the distribution of accounts among branch agents, field agents, and phone agents. Furthermore, ENCollect facilitates integration with banking infrastructures and credit card management systems, thereby optimizing settlement and recovery processes while ensuring efficient management of collections. This adaptability makes ENCollect a versatile tool for businesses looking to enhance their collection strategies.

What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

Media

Media

Integrations Supported

Finacle
Razorpay

Integrations Supported

Finacle
Razorpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Enterprise Tiger

Date Founded

2016

Company Location

India

Company Website

www.sumeruentiger.com/encollect

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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