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What is EPM Live?

Enhance the efficiency of managing projects, budgets, and resources across your entire organization to achieve a thorough understanding while monitoring progress and making informed strategic decisions. Enable your organization to manage all projects and operations with a unified solution, thereby improving visibility into management practices and leveraging extensive business intelligence. Maximize your investment returns through IgniteTech’s Consulting Services, a unique benefit designed for IgniteTech Platinum clients. Our committed team of industry professionals will assist you with advisory and process consulting, as well as implementation and support, ensuring you gain outstanding value from your technology investments. Prioritizing customer success, we have introduced the IgniteTech Customer Support Program, which encompasses three distinct service tiers to meet varied requirements. This program allows you to select the support level that aligns with your organization’s needs, reinforcing our dedication to your success and satisfaction while fostering a partnership built on trust and reliability. Additionally, we are always eager to gather feedback to continually refine our offerings and enhance the overall client experience.

What is AlterPoint?

Efficiently manage the configuration and backup of network devices using AlterPoint, a robust on-premise network management solution. Central to its offerings is the Network Authority Automation, which is supported by two additional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers depend on AlterPoint for hands-on management tasks such as configuring routers, switches, repeaters, bridges, and gateways, as well as backing up device configurations and developing scripts for both configuration changes and security management. Customer success is our foremost priority, which has resulted in the creation of the IgniteTech Customer Support Program, offering three tiers of service: Platinum, Gold, and Standard. Among these, the Platinum Support tier is particularly designed for our most committed and demanding customers, delivering an extensive suite of services along with the fastest response times for urgent issues. In addition, enhance your investment with IgniteTech’s Consulting Services, aimed at refining your network management strategies and ensuring maximum value from your resources. By utilizing these comprehensive tools and support options, your overall network management experience can be greatly enhanced, leading to improved operational efficiency. With a focus on innovation and customer satisfaction, AlterPoint is dedicated to empowering your network management efforts.

Media

Media

Integrations Supported

Integrations Supported

Synoptos

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

IgniteTech

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/epmlive

Company Facts

Organization Name

IngiteTech

Date Founded

2000

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/alterpoint

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Categories and Features

IT Management

Remote Access

Network Management

Not specified

Network Monitoring

Not specified

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