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What is EY Helix?

The field of auditing is undergoing a transformative shift due to the integration of analytics. At EY, we adhere to a fundamental principle regarding our analytics usage: the priority lies not just in the tools that detect issues but in the auditors’ ability to interpret the findings and assess their relevance to the audit process itself. Our approach, driven by analytics, significantly enhances the quality of audits, offering clients deeper insights that are more meaningful while also encouraging our teams to maintain a higher level of professional skepticism. Following the launch of EY Helix, we have recorded over 70,000 uses of our analytics on a global scale. This cutting-edge platform empowers our teams to sift through extensive data related to audits, thereby enabling a more profound understanding of our clients' financial activities and operational structures. By adopting this methodology, we not only elevate the quality of our audit services but also ensure that they are meticulously customized to meet the distinct needs of each client. In doing so, we reaffirm our dedication to excellence in the auditing process, continuously striving to better serve those who rely on our expertise.

What is BMC Helix?

BMC Helix is a cloud-based platform that incorporates AI to enhance service and operations management, designed to give organizations a thorough overview, automation capabilities, and proactive management of their IT services, infrastructure, and operational processes. At the heart of BMC Helix is the seamless integration of IT service management (ITSM), operations management (ITOM/AIOps), asset and configuration management, service catalogs, ticketing systems, knowledge bases, self-service portals, and AI-driven automation agents, enabling businesses to manage incidents, problems, changes, assets, and service desk functions within a cohesive framework. The platform's innovative generative and "agentic" AI technology, known as BMC HelixGPT, optimizes repetitive tasks, reveals critical insights, categorizes frequent incidents for improved problem resolution, and offers or initiates corrective measures to reduce manual work and enhance response times. By harnessing such cutting-edge resources, BMC Helix equips organizations to significantly boost their operational efficiency and elevate the quality of their services. This holistic strategy not only streamlines IT management but also cultivates an environment that is more agile and responsive to the ever-evolving demands of the business landscape, ultimately leading to improved adaptability and customer satisfaction.

Media

Media

Integrations Supported

Jitterbit

Integrations Supported

Jitterbit

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EY

Company Location

United Kingdom

Company Website

www.ey.com/en_us/audit/technology/helix

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/it-solutions/bmc-helix.html

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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