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MikMakMikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
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DirectMail2.0DirectMail2.0 enhances omnichannel effectiveness by combining cutting-edge mailing technology with instantaneous reporting and digital elements, resulting in a response increase of 25-50%. Our comprehensive omnichannel platform consists of 15 features, all overseen from a unified dashboard that provides live updates on campaign performance, encompassing both online and offline activities. This integration ensures that marketers can make informed decisions promptly.
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Vibe RetailVibe Retail is a retail-exclusive, cloud-based point-of-sale and commerce operations platform built for businesses that sell physical products across one or many locations. While most POS platforms spread their development across restaurants, services, and hospitality, Vibe Retail is engineered solely for retail, resulting in workflows and capabilities that reflect how retailers actually buy, move, sell, and track inventory. The platform acts as a centralized system of record for products, inventory, customers, staff, and suppliers, accessible through a mobile-friendly interface. Retailers can oversee inventory across stores and warehouses, manage product attributes and variations (such as size, color, and material), issue and receive purchase orders, track supplier deliveries, generate custom barcodes, and move stock between locations with real-time visibility. At checkout, Vibe Retail supports a broad range of retail payment methods, including credit and debit cards, cash, checks, gift cards, and EBT. It also accommodates retail-specific workflows such as layaway programs, serialized item tracking, delivery fulfillment, customer loyalty, and branded receipts, with the ability to print receipts directly from mobile devices on the sales floor. For retailers operating both online and in-store, Vibe Retail connects with ecommerce platforms like Shopify and WooCommerce, keeping inventory levels, orders, and customer data synchronized across channels. The system includes over 40 real-time analytical reports that provide insight into sales trends, inventory movement, store performance, and operational efficiency, alongside tools for managing promotions and discounts. By concentrating exclusively on retail and no other verticals, Vibe Retail delivers a focused POS and operations environment designed to help retailers reduce complexity, maintain data consistency, and scale with greater operational control.
What is Eagle Eye?
Eagle Eye's cloud-native AIR platform unifies various features such as real-time loyalty, multichannel promotions, AI-driven personalization, intelligent checkout, and gifting/top-up capabilities into one integrated system specifically designed for retail and consumer-focused brands. This groundbreaking platform enables brands to collect extensive first-party customer data from multiple channels and utilize it instantly, thus promoting personalized marketing on a large scale through its AI Personalization Science, a proven loyalty engine, flexible promotions, and immediate execution at the point of sale. By harnessing the power of machine learning, Eagle AI develops a sophisticated personalization framework that creates tailored offers and experiences rather than simply presenting a narrow range of options, effectively merging insights on product preferences, predictive shopping behaviors, and responsiveness to marketing campaigns. Additionally, the platform easily integrates with existing POS, e-commerce, CRM, and marketing automation systems through Eagle Eye Connect, allowing brands to seamlessly enhance their customer engagement efforts. As a result of these advanced capabilities, brands are positioned to substantially boost customer loyalty and satisfaction, paving the way for increased growth and innovation in an ever-evolving marketplace. This comprehensive solution not only empowers brands but also transforms the retail landscape by enabling a deeper connection with consumers.
What is EBER?
Transform your approach to loyalty into a vibrant reality that cultivates lasting connections with customers, increases your profits, and strengthens your brand's image. Our comprehensive platform enables you to launch a loyalty program similar to that of top brands in mere days instead of months. By taking the customer experience to the next level beyond simple loyalty, we provide robust solutions for gathering insights, obtaining feedback, encouraging referrals, and implementing gamification that enrich your engagement tactics. Capitalize on every opportunity to create meaningful connections with your audience by leveraging automated, targeted communications that strike a chord during pivotal moments. With our consumer-centric CRM, you will acquire a thorough understanding of customer demographics, purchasing patterns, and beyond. This knowledge equips your team to deliver exceptional customer service effectively. Moreover, our gift card feature, which includes cash value, acts as a powerful revenue-generating strategy by allowing customers to share your brand with their friends and family through gifting. By enhancing customer loyalty and engagement, you ultimately foster a thriving business ecosystem that benefits all parties involved. This approach not only supports your growth but also establishes a strong foundation for sustained success in the future.
Integrations Supported
Adobe Acrobat
Amazon Web Services (AWS)
Bloomreach
Braze
Chargebee
Flooid
Google Cloud Platform
Hapi
Mercatus
NCR Atleos
Integrations Supported
Adobe Acrobat
Amazon Web Services (AWS)
Bloomreach
Braze
Chargebee
Flooid
Google Cloud Platform
Hapi
Mercatus
NCR Atleos
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Eagle Eye
Date Founded
2003
Company Location
United Kingdom
Company Website
eagleeye.com
Company Facts
Organization Name
EBER
Date Founded
2015
Company Location
Singapore
Company Website
eber.co
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management