Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Klaviyo Reviews & Ratings
    5,288 Ratings
    Company Website
  • Code-Cube.io Reviews & Ratings
    7 Ratings
    Company Website
  • Plauti Reviews & Ratings
    122 Ratings
    Company Website
  • Grafana Cloud Reviews & Ratings
    850 Ratings
    Company Website
  • Teradata VantageCloud Reviews & Ratings
    1,107 Ratings
    Company Website
  • Triple Whale Reviews & Ratings
    488 Ratings
    Company Website
  • Hightouch Reviews & Ratings
    465 Ratings
    Company Website
  • Harmoni Reviews & Ratings
    16 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    927 Ratings
    Company Website
  • DbVisualizer Reviews & Ratings
    565 Ratings
    Company Website

What is Easyence?

Easyence stands out as the sole Customer Infrastructure focused on data-driven retail solutions. By joining the ranks of over 240 businesses utilizing the Easyence Customer Data Platform and its associated applications, you can enhance your customer interactions significantly. Easyence effectively gathers various customer events, such as product interactions and store visits, and integrates your current models with intelligent algorithms to boost your business performance. Furthermore, it provides a comprehensive suite of tools designed specifically for your marketing team. Discover the range of our SaaS offerings: * Easyence Data Platform: Seamlessly collect and consolidate customer events from all channels. * Easyence Audience App: Effortlessly create audiences, launch campaigns, and assess performance independently. * Easyence E-Merchandising App: Ensure the right product reaches the right customer at the optimal moment. * Easyence Attribution App: Integrate all customer touchpoints across diverse channels and platforms for a holistic view. * Easyence Insight App: Evaluate and analyze the value generated by omnichannel strategies to gain insights into consumer behavior and preferences. With Easyence, transforming your retail approach into a data-driven powerhouse becomes a reality.

What is DEEP.assist?

Our DEEP.assist solution is specifically crafted for enhancing customer support and IT service management. It begins with a customized message that DEEP.assist analyzes to extract vital details, streamlining operational processes. For communication avenues like email and fax, we can achieve complete automation, reaching up to 100% efficiency. Conversely, in direct channels such as phone calls or live chats, DEEP.assist offers live support to agents, ensuring that all customer inquiries—regardless of their intricacy—are effectively understood across every communication platform. This advanced capability allows us to reduce the overall expenses related to customer interactions in your organization by 30% to 50%. Are there any questions you would like to ask? Our product significantly improves essential performance metrics in customer support by accurately interpreting every customer message, no matter the medium or wording used. The positive effects on your key indicators are considerable. Additionally, understanding the subtleties of customer communication creates numerous opportunities for enhancement and innovation that can drive your business forward. Ultimately, this transformative approach to customer interactions can redefine the way organizations engage with their clients.

Media

Media

Integrations Supported

SAP Store

Integrations Supported

SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyence

Date Founded

2011

Company Location

France

Company Website

www.easyence.com

Company Facts

Organization Name

DeepSearch

Company Location

Austria

Company Website

www.deepsearch.at/product/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Data Quality

Address Validation
Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Metadata Management

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Popular Alternatives

Adverity Reviews & Ratings

Adverity

Adverity GmbH

Popular Alternatives

Zuar Portal Reviews & Ratings

Zuar Portal

Zuar, Inc.