Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Rent Manager Reviews & Ratings
    996 Ratings
    Company Website
  • Buildium Reviews & Ratings
    2,517 Ratings
    Company Website
  • DoorLoop Reviews & Ratings
    985 Ratings
    Company Website
  • ManageEngine ServiceDesk Plus Reviews & Ratings
    1,725 Ratings
    Company Website
  • Condo Control Reviews & Ratings
    518 Ratings
    Company Website
  • PayHOA Reviews & Ratings
    664 Ratings
    Company Website
  • Maintainly Reviews & Ratings
    70 Ratings
    Company Website
  • MaintainX Reviews & Ratings
    2,492 Ratings
    Company Website
  • ArboStar Reviews & Ratings
    563 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website

What is Easyworkorder?

Easyworkorder features an impressive selection of core modules, such as work orders, complemented by various specialized modules designed for different industries. This platform significantly improves user support and optimizes operational workflows. Users can access Easyworkorder directly on their mobile devices without the need for app installations or additional software. Available around the clock globally, it allows users to utilize its features at any time they see fit. Continuous free updates ensure that users always have access to the latest functionalities. The shared inbox feature fosters teamwork among employees, enabling smooth collaboration to address issues without disruption. Each support email is automatically converted into a helpdesk ticket, streamlining organization. Tickets can be categorized, prioritized, and assigned with ease, ensuring that they are managed by the appropriate team members effectively. Thanks to Easyworkorder’s mobile-responsive web interface, managing your support desk while on the move is not only possible but also convenient for busy professionals. This adaptability ensures that teams can maintain high productivity levels no matter their geographical location, making it an invaluable tool in today’s fast-paced work environment.

What is Deskware?

By combining both manual and automated techniques, customer inquiries can be handled quickly and efficiently from a single platform. The cloud-based architecture of this ticketing system enables the monitoring of interactions while also allowing for the prioritization, categorization, and assignment of tickets, which ensures that you continue to be a vital resource for your clients. Deskware significantly improves communication between support agents and customers, resulting in faster and more effective resolutions without unnecessary hurdles. Agents and customers can easily connect whether they are online, using email, or through the Deskware mobile app. A notable feature of Deskware is its capacity to keep users organized and promote effective problem-solving. The system equips agents with tools to create customized views and ticket filters, enhancing the organization of tickets beyond simple priority levels. Moreover, Deskware's intuitive interface offers a flexible and scalable support framework, simplifying the customer service process while boosting efficiency. Consequently, Deskware revolutionizes customer support by creating a smooth and productive experience that benefits all parties involved. This innovative approach ensures that customer satisfaction remains at the forefront of service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyworkorder

Date Founded

2005

Company Location

United States

Company Website

easyworkorder.com

Company Facts

Organization Name

Deskware

Date Founded

2018

Company Location

United States

Company Website

deskware.com

Categories and Features

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Popular Alternatives

Popular Alternatives

SuperSupport Reviews & Ratings

SuperSupport

SuperAGI