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What is Easyworkorder?

Easyworkorder features an impressive selection of core modules, such as work orders, complemented by various specialized modules designed for different industries. This platform significantly improves user support and optimizes operational workflows. Users can access Easyworkorder directly on their mobile devices without the need for app installations or additional software. Available around the clock globally, it allows users to utilize its features at any time they see fit. Continuous free updates ensure that users always have access to the latest functionalities. The shared inbox feature fosters teamwork among employees, enabling smooth collaboration to address issues without disruption. Each support email is automatically converted into a helpdesk ticket, streamlining organization. Tickets can be categorized, prioritized, and assigned with ease, ensuring that they are managed by the appropriate team members effectively. Thanks to Easyworkorder’s mobile-responsive web interface, managing your support desk while on the move is not only possible but also convenient for busy professionals. This adaptability ensures that teams can maintain high productivity levels no matter their geographical location, making it an invaluable tool in today’s fast-paced work environment.

What is Deskware?

By combining both manual and automated techniques, customer inquiries can be handled quickly and efficiently from a single platform. The cloud-based architecture of this ticketing system enables the monitoring of interactions while also allowing for the prioritization, categorization, and assignment of tickets, which ensures that you continue to be a vital resource for your clients. Deskware significantly improves communication between support agents and customers, resulting in faster and more effective resolutions without unnecessary hurdles. Agents and customers can easily connect whether they are online, using email, or through the Deskware mobile app. A notable feature of Deskware is its capacity to keep users organized and promote effective problem-solving. The system equips agents with tools to create customized views and ticket filters, enhancing the organization of tickets beyond simple priority levels. Moreover, Deskware's intuitive interface offers a flexible and scalable support framework, simplifying the customer service process while boosting efficiency. Consequently, Deskware revolutionizes customer support by creating a smooth and productive experience that benefits all parties involved. This innovative approach ensures that customer satisfaction remains at the forefront of service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Easyworkorder

Date Founded

2005

Company Location

United States

Company Website

easyworkorder.com

Company Facts

Organization Name

Deskware

Date Founded

2018

Company Location

United States

Company Website

deskware.com

Categories and Features

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Insurance Management
Maintenance Management
Owner Portal
Portfolio Management
Residential Properties
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Work Order

Customer Database
Dispatch Management
Preventive Maintenance
Task Management

Categories and Features

Customer Service

Not specified

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