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What is Eccentex AppBase?

AppBase Customer Service is a versatile low-code platform designed for both customer service and back-office operations, adeptly handling straightforward and intricate journeys alike. Beyond just basic ticketing, it offers comprehensive customer 360 management and case management capabilities. Additionally, the AppBase Email Support Desk efficiently organizes all customer emails as cases, fostering seamless collaboration and organization among team members. This platform empowers businesses to optimize their customer interactions while simplifying the workflow management process.

What is Studio Creatio?

Creatio's Studio delivers a sophisticated low-code and process management platform that features a variety of pre-built solutions and templates. Crafting business processes, regardless of their complexity, is as straightforward as piecing together LEGO blocks: simply rearrange elements, collaborate with colleagues, strategize actions, and manage all tasks within a cohesive environment. By leveraging low-code technology, organizations can enable employees without technical backgrounds to build the applications and workflows they need. Effortlessly create tailored solutions by taking advantage of low-code functionalities. With powerful and flexible low-code tools at their disposal, even those without deep technical skills can design new applications and tweak existing ones, which includes developing user interfaces, constructing business logic, defining data models, and setting up machine learning frameworks to improve decision-making capabilities. This methodology ensures that companies can quickly adapt to evolving demands while nurturing creativity and innovation throughout the workforce, ultimately driving progress and efficiency in their operations. By democratizing access to technology, Studio by Creatio encourages collaboration and empowers teams to take ownership of their projects.

Media

Media

Integrations Supported

Avaya Aura
Brandwatch
Creatio
Facebook
Gmail
Google Calendar
Google Contacts
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Excel
Microsoft Outlook
Microsoft Word
Pentaho
Tableau
X (Twitter)

Integrations Supported

Avaya Aura
Brandwatch
Creatio
Facebook
Gmail
Google Calendar
Google Contacts
Mailchimp
Mailchimp Transactional Email (Mandrill)
Microsoft Excel
Microsoft Outlook
Microsoft Word
Pentaho
Tableau
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Eccentex

Date Founded

2007

Company Location

United States

Company Website

www.eccentex.com

Company Facts

Organization Name

Creatio

Date Founded

2002

Company Location

United States

Company Website

www.creatio.com/studio

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

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