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What is Efficient App?

Initially, Efficient App concentrated exclusively on debt collection, which involved substantial manual intervention for numerous tasks. However, after a major update, it has now integrated extensive Customer Relationship Management (CRM) features. Similar to before, Efficient App allows InterStation agents and back-office staff to monitor accounts from the claim's inception right through to its conclusion. Both customers and agents can effortlessly track every phase of the workflow. Thanks to the recent improvements, many processes are now automated, significantly reducing the risk of errors or oversights. For instance, all emails—incoming and outgoing—from debtors, agents, customers, or other parties are automatically categorized and saved in the corresponding account, complete with relevant notes. Moreover, when an action is triggered that requires the attention of one or more people, their personal calendars are automatically updated with the important task and its due date, ensuring that everyone is kept in the loop and responsible for their duties. This evolution not only enhances operational efficiency but also fosters better communication and collaboration within the team, creating a more productive work environment. As a result, the overall effectiveness of the debt collection process has been greatly amplified.

What is CollectPlus?

Financing screens allow for the establishment of payment plans and aid in loan origination, while detailed budget assessment and scoring techniques enhance the efficiency of the loan approval pathway. There are numerous ways to engage with debtors, including web, email, traditional mail, and text messaging, which significantly boosts communication between debtors and staff through our integrated workflow system. Users can personalize their experience with customizable screens, allowing them to modify, rename, or hide fields as they see fit, all at no extra cost. CollectPlus Debt Collection Software serves as a critical asset for any debt collection agency seeking to operate effectively. Additionally, it is frequently employed by businesses looking to manage or recover debts incurred during their normal activities, referred to as first-party debt collection. A prominent feature of our platform is its capability to establish and track recurring payment plans, which simplifies the management of ongoing collections. This feature not only streamlines operations for the agency but also offers debtors a more manageable approach to fulfilling their repayment obligations. As a result, both debtors and agencies benefit from improved financial interactions and outcomes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$150 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InterStation Debt Collections

Date Founded

1998

Company Location

Switzerland

Company Website

www.inter-station.com

Company Facts

Organization Name

CollectPlus

Date Founded

1995

Company Location

United States

Company Website

www.collectplus.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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