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What is Ekdesk Diamond?

Diamond serves as a powerful data analytics platform designed to assist employers in discovering hidden internal talent. By leveraging insights from Diamond, employers can minimize turnover rates and mitigate the risks associated with employment-related legal issues. In addition, the tool enhances workforce productivity by fostering equality and encouraging a variety of skills and innovative perspectives among employees, ultimately leading to a more dynamic and effective work environment. Moreover, by recognizing and utilizing the diverse talents within their teams, organizations can create a more inclusive culture that benefits everyone involved.

What is Diamond Relations CRM?

For jewelers seeking a user-friendly and mobile-friendly CRM solution, Diamond Relations allows sales teams to prioritize selling over navigating a complicated system. This innovative platform empowers jewelry retailers to easily track sales, manage opportunities, and develop strong customer relationships. Whether operating in a single location or multiple sites, Diamond Relations CRM improves opportunity management, enabling sales professionals to close more deals by recording sales interactions, sharing customer information, and monitoring personal performance. By integrating all customer data into a singular, cohesive system, Diamond Relations promotes seamless information sharing throughout the organization. Each sales opportunity comes equipped with vital information, including the sales stage, projected revenue, closure probability, and other essential metrics. Moreover, this crucial information is readily accessible on the sales teams' main dashboard, providing them with an up-to-date and holistic view every time they access the platform. Ultimately, Diamond Relations is an essential resource for jewelry businesses looking to enhance their sales strategies and strengthen customer connections, making it a valuable asset in today's competitive market. With its comprehensive features, it ensures that sales teams can operate efficiently and effectively, driving success in their endeavors.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$65 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ekdesk

Date Founded

2017

Company Location

United States

Company Website

ekdesk.com/Diamond

Company Facts

Organization Name

Diamond Relations CRM

Company Website

www.diamondrelationscrm.com

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Talent Management

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Categories and Features

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

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