Capsule Reviews & Ratings

Capsule

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

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What is EliteDealers?

Take full control of your customer service division, overseeing everything from resolving engineering service requests to supervising the customer portal. Improve your sales workflow from the initial lead through to scheduling meetings and further follow-ups. Effortlessly elevate your customer interactions while significantly reducing administrative burdens. Ensure you have access to essential data and information whenever needed to achieve your goals and promote business growth. Oversee the entire process of quoting, ordering, and invoicing smoothly at your holiday home dealership. Allocate tasks among your engineers to maintain complete transparency while empowering your team to complete assignments, transfer jobs, or upload images from any device, even in offline situations. This efficient strategy not only increases productivity but also fosters greater collaboration among team members and enhances customer experience. By implementing these practices, you will be well-positioned to respond swiftly to customer needs and improve overall service quality.

What is Capsule?

Experience a user-friendly online CRM designed to enhance customer relationships, boost sales, and optimize your time management. Consolidate all customer data in a single location for easy access. Monitor interactions, review historical data, and deliver individualized experiences to your clients. Customize your sales pipeline to align with your specific sales approach, allowing you to identify deals that require your focus or are nearing closure. With our comprehensive reports, you can pinpoint which activities most significantly influence your sales performance, enabling you to make informed business choices. Shape Capsule allows you to streamline team organization, ensuring each member views only the information relevant to their role. Track their progress and concentrate their efforts effectively. Additionally, Capsule integrates smoothly with well-known applications like G Suite and Mailchimp for enhanced functionality. Capsule Mobile enhances your experience with caller ID and prompts you to log notes in your CRM after each call. All features of Capsule are accessible on both Android and iPhone devices, ensuring you have the tools you need at your fingertips. This level of accessibility and integration makes managing customer relationships more efficient than ever before.

Media

Media

Integrations Supported

Integrations Supported

ActiveDEMAND
Better Proposals
BigMarker
Cin7 Inventory Management
Fluttermail
FullContact
Google Calendar
LiveChat
Mad Mimi
OmniFocus
Process Street
QuickBooks Online
Replyify
Robly
Ruler Analytics
Signable
TidyBuild
WooCommerce
Zoho RPA

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$18 per user per month
Professional Plan: $18 per user per month
Teams Plan: $36 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Elite Dynamics

Date Founded

2015

Company Location

United Kingdom

Company Website

www.elitedynamics.co.uk/elitedealers

Company Facts

Organization Name

Zestia

Date Founded

2009

Company Location

United Kingdom

Company Website

www.capsulecrm.com

Categories and Features

Boat Rental

Not specified

Contact Management

Not specified

Dealership Management

Not specified

Lead Management

Not specified

Quoting

Not specified

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Interaction Tracking
Lead Management
Sales Pipeline Management

Conversion Tracking

Not specified

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Forecasting

Dashboard
Graphical Data Presentation
Performance Metrics
Sales Trend Analysis

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