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What is Elvan?

Elvan is an innovative platform created to collect customer feedback and insights, specifically optimized for SaaS and ecommerce teams to effectively gather valuable opinions and transform them into clear, actionable insights. This tool allows teams to capture metrics such as NPS, CSAT, and CES, along with targeted micro-surveys at critical moments, including after a purchase, during in-app interactions, or through email campaigns. By utilizing AI technology, Elvan processes qualitative feedback, detects recurring patterns, highlights potential churn risks, and uncovers growth opportunities, all while eliminating the hassle of manual tagging and tedious spreadsheet management. With its user-friendly setup, customizable survey triggers, and real-time analytics dashboards, Elvan empowers teams to gain a deep understanding of customer behavior and react promptly to the most significant factors. This platform is tailored for those who value substantial insights over mere superficial data, ensuring a commitment to authentic customer engagement and satisfaction. Ultimately, Elvan simplifies the feedback loop, enhancing decision-making processes and significantly contributing to business growth and success. Additionally, it fosters a culture of continuous improvement by encouraging teams to adapt based on real-time customer input.

What is Doter?

Encouraging customers to provide their feedback in real-time is vital for proactively mitigating churn and driving growth. Acting on customer insights is a key factor in achieving business success. If you are still using Google Forms for collecting NPS and customer feedback, you may be wasting up to eight hours each week extracting the insights you need, and sometimes even more. Our platform allows you to quickly set up one or multiple 5-Star or NPS surveys directly from your dashboard. You can easily distribute the survey via email, SMS, or through integration with your favorite tools like Intercom, Mailchimp, Zapier, and more than 20 additional options. The powerful dashboard helps you identify actionable feedback to improve essential aspects of your business. By sending more customer information through URL parameters, you also make it easier for your users to engage. By asking the appropriate questions at the ideal time, you will gather valuable insights. Convert your happy customers into enthusiastic online reviews to spur organic growth. This solution is designed to be user-friendly, cost-effective, and highly efficient for your unique requirements. Furthermore, the seamless collection of feedback will enable your business to adapt to changing market conditions and continue to flourish. In an increasingly competitive landscape, leveraging customer feedback effectively can be a game-changer for your organization.

Media

Media

Integrations Supported

Intercom
Mailchimp
Slack
Zapier
Zendesk

Integrations Supported

Intercom
Mailchimp
Slack
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$49/month
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Elvan

Date Founded

2025

Company Location

India

Company Website

www.elvan.ai

Company Facts

Organization Name

Doter

Company Location

India

Company Website

doter.co

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

NPS

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