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What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.

What is 1Tool CRM?

The 1tool CRM Software presents a versatile solution that integrates CRM, ERP, E-Commerce, and Project Management functionalities seamlessly. It is designed for quick deployment and is adaptable across various sectors. This software boasts excellent contact management capabilities and mobile accessibility. Additionally, it offers time-saving automation and thorough checklist features that facilitate efficient task management. The emphasis on contact management significantly boosts customer relationships, while the mobile access provides users with the flexibility to manage operations on the go. Checklists aid in organizing tasks effectively, and the automation features minimize manual efforts, allowing teams to focus on strategic initiatives. Collaboration among remote teams is also supported, and users can customize the software with an array of up to 30 CRM modules. Ultimately, 1tool CRM stands out as a highly adaptable solution that can be swiftly tailored to meet the needs of diverse industries, highlighting its strengths in customer engagement, mobility, task organization, and process automation. Its comprehensive approach ensures enhanced efficiency and better overall performance for users.

Media

Media

Integrations Supported

Microsoft Outlook
2Subscribe
Thunderbird
WooCommerce
WordPress

Integrations Supported

Microsoft Outlook
2Subscribe
Thunderbird
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$500.00/one-time/user
Free Trial Offered?
Free Version

Pricing Information

€25.00 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ISO Travel Solutions

Date Founded

1979

Company Location

Germany

Company Website

www.isotravel.com/en/solutions/customer-relationship-management

Company Facts

Organization Name

Körbler GmbH

Date Founded

2002

Company Location

Austria

Company Website

www.1tool.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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