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Ratings and Reviews 0 Ratings
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What is Emerald?
Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.
What is BookVisit?
BookVisit functions as a specialized e-commerce platform focused on boosting sales, distribution, and digital marketing initiatives for a range of accommodations, such as independent hotels, resorts, campgrounds, bed and breakfasts, hostels, and hotel chains. As the most rapidly expanding accommodation distribution platform in the Nordic region, BookVisit is distinguished by its outstanding direct booking capabilities. In parallel, iTicket offers a robust solution tailored for operators within the tours and activities sector. When combined with our adaptable multiproduct central reservation system, Citybreak, this platform enables users to develop a dynamic local tourism ecosystem filled with endless opportunities. This forward-thinking ecosystem supports inbound tourism businesses—including ski resorts, tour operators, and destination marketing agencies—in effectively marketing, bundling, and distributing tourism products drawn from over 100 external inventory platforms, significantly boosting their operational capabilities. The synergy between these platforms not only enhances efficiency in their operations but also expands their outreach in the competitive market landscape. Ultimately, this collaboration is designed to create a thriving marketplace that benefits both providers and travelers alike.
API Availability
Has API
API Availability
Has API
Pricing Information
$500.00/one-time/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ISO Travel Solutions
Date Founded
1979
Company Location
Germany
Company Website
www.isotravel.com/en/solutions/customer-relationship-management
Company Facts
Organization Name
BookVisit
Date Founded
2000
Company Location
Sweden
Company Website
bookvisit.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking