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What is EDW Energy Retail Suite (ERS)?

The Energy Retail Suite is crafted using established technological standards that guarantee reliable performance. The standout feature of our system is its impressive dependability. Leveraging EDW's n-tiered, JAVA-oriented architecture, the Energy Retail Suite offers both flexibility and scalability, facilitating rapid processing for both non-half hourly (NHH) and half hourly (HH) business operations. This includes an effective CSS adapter that enables quick transitions, significantly improving performance and enhancing your profitability. Clients often find that their need for support is minimal, as the Energy Retail Suite is developed, maintained, and upgraded according to the highest industry standards. Nonetheless, when help is necessary, EDW is committed to resolving issues promptly, fully aware that any delay in addressing software problems can hinder your revenue-generating capabilities. Our dedication to excellence allows you to concentrate on what truly matters—expanding your business and achieving your goals. Ultimately, our suite not only streamlines operations but also empowers you to reach new heights in your industry.

What is CES BLUE?

CES BLUE is a SaaS back-office operations platform developed for retail energy suppliers and other energy companies that manage complex customer, transaction, and billing workflows. The platform combines electronic data interchange management, customer data management, billing, accounts receivable, reporting, and analytics in a single hosted system. Its EDI functionality automates processes such as customer enrollment, usage transactions, billing exchanges, and other market communications. When transaction errors occur, the platform can capture them and route them into work queues so users can investigate and correct issues. CES BLUE includes a configurable billing engine designed to support a wide range of products and demanding customer billing requirements. The billing environment can connect with wholesale energy market databases and ISO settlement reporting systems to support integrated market and financial operations. Business intelligence dashboards and analytics tools give energy retailers access to operational data, performance metrics, and reporting without requiring a separate analytics platform. The system is built on web-hosted technology and supports API and database integrations with existing systems across the organization. Its AI chatbot is trained on product documentation and user guides, giving users a built-in resource for answering platform questions and learning system functionality. CES BLUE also allows organizations to customize the user interface and integrations to better fit their internal processes and technology environment. The platform is designed for energy retailers that want to modernize transaction processing, billing, data management, and reporting while retaining access to specialized support from energy industry experts.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EDW Technology

Date Founded

1995

Company Location

United Kingdom

Company Website

www.edwt.org/products/energy-retail-suite-overview

Company Facts

Organization Name

Customized Energy Solutions

Date Founded

1998

Company Location

United States

Company Website

www.ces-ltd.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Work Order Management

Categories and Features

EDI

Not specified

Utility Billing

Not specified

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