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Ratings and Reviews 0 Ratings
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What is Enghouse Vidyo?
Enghouse Vidyo offers a sophisticated video conferencing and collaboration platform designed to enable organizations to conduct online meetings and enhance interactions among teams, clients, partners, and suppliers. The solution provides a seamless user experience across multiple devices, such as smartphones, computers, and conference rooms, ensuring that communication remains fluid and consistent. Prioritizing security, Vidyo protects communications across cloud, hybrid, and on-premise deployments, adhering to rigorous standards like SOC 2 and HIPAA. Its rapid cloud deployment capabilities allow for quick implementation, reducing disruptions to ongoing operations and facilitating a swift return on investment. Additionally, by integrating video into omni-channel contact centers, Vidyo significantly enhances customer experience (CX), empowering agents to assess situations in real-time, which leads to quicker resolutions and improved service quality. This extensive functionality makes Vidyo an exceptional choice for organizations aiming to advance their communication and engagement strategies effectively, and it fosters a collaborative environment that drives productivity and innovation.
What is CollaborationRoom.ai?
CollaborationRoom.ai introduces a cutting-edge virtual contact center solution, designed and patented to seamlessly enable the engagement, management, and training of remote and hybrid agents as if they were all co-located in a single office. This platform boasts continuous capabilities for video, audio, and screen sharing, which promote extensive interaction between agents and their supervisors, while also offering productivity, security, and coaching tools. Supervisors benefit from real-time performance insights for every agent, receiving smart alerts about potential issues, such as signs of distress or security threats, and can easily initiate private conversations to resolve any concerns. Meanwhile, agents have immediate access to support and coaching, which helps build strong connections among team members and improves the effectiveness of training sessions. The platform also features AI-enhanced secure workspaces that actively detect security threats, such as unauthorized mobile device usage, shoulder surfing, and subcontracting, thus ensuring compliance without tracking individual team member actions. This robust oversight not only strengthens the overall work environment but also instills confidence in agents, allowing them to excel in their roles, knowing their security and well-being are safeguarded. Overall, CollaborationRoom.ai transforms the traditional approach to contact centers, creating a more cohesive and secure virtual atmosphere for all involved.
Integrations Supported
Fantastical
Google Calendar
Kuber
Microsoft Outlook
SimpleVisit
Unblu
Integrations Supported
Fantastical
Google Calendar
Kuber
Microsoft Outlook
SimpleVisit
Unblu
API Availability
Has API
API Availability
Has API
Pricing Information
$18.99 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Enghouse Video
Date Founded
2005
Company Location
United States
Company Website
www.enghouseinteractive.com/products/video-conferencing-vidyo/
Company Facts
Organization Name
CollaborationRoom.ai
Date Founded
2020
Company Location
United States
Company Website
collaborationroom.ai/
Categories and Features
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard