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What is Enterprise Bot?

Our advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.

What is 11.ai?

11.ai is a voice-driven AI assistant that harnesses ElevenLabs Conversational AI and employs the Model Context Protocol (MCP) to connect your voice with everyday tasks, enabling hands-free operations such as organizing, researching, managing projects, and collaborating with teams. Its smooth integration with multiple platforms—like Perplexity for real-time research, Linear for issue tracking, Slack for team communication, and Notion for knowledge management—along with the capability to support custom MCP servers, empowers 11.ai to comprehend and execute sequential voice commands while maintaining context and handling complex tasks. This cutting-edge assistant delivers quick, low-latency interactions and accommodates both voice and text inputs, featuring enhancements like integrated retrieval-augmented generation, automatic language detection for seamless multilingual conversations, and strong security protocols that adhere to industry standards, including HIPAA compliance. Additionally, 11.ai's adaptability makes it an essential resource for teams striving to boost productivity and optimize their workflows effectively. By facilitating smoother communication and task execution, it elevates the collaborative experience for users.

Media

Media

Integrations Supported

Salesforce
Azure Marketplace
ElevenLabs
Freshdesk
Genesys Cloud CX
Linear
Model Context Protocol (MCP)
Notion
Perplexity
Slack
TOPdesk
Zendesk

Integrations Supported

Salesforce
Azure Marketplace
ElevenLabs
Freshdesk
Genesys Cloud CX
Linear
Model Context Protocol (MCP)
Notion
Perplexity
Slack
TOPdesk
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Enterprise Bot

Date Founded

2017

Company Location

Switzerland

Company Website

enterprisebot.ai/

Company Facts

Organization Name

ElevenLabs

Company Location

United States

Company Website

11.ai/

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

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