Activechat Reviews & Ratings

Activechat

3.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 3 out of 5 stars
ease 3 out of 5 stars
features 4 out of 5 stars
design 3.5 out of 5 stars
support 3.5 out of 5 stars

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What is EnvolveConvert?

Our AI-driven Virtual Shopping Assistant effectively identifies and capitalizes on sales opportunities within customer chat interfaces, while simultaneously reducing customer service costs. It has demonstrated the ability to convert 20% of online interactions into actual sales without hindering customer support functions. Envolve operates as a performance marketing channel that improves on-site conversion rates and increases average order values, all while decreasing re-marketing expenses. The chat AI carefully evaluates customer inquiries to understand their intent, ensuring that any requests needing human assistance are forwarded to your support team. In contrast, inquiries related to sales are efficiently navigated through an automated sales funnel that connects customers with appropriate products from your website and inventory. All product information displayed by Envolve is directly obtained from your product feed, allowing retailers full control over the content shown. This cutting-edge strategy not only enhances sales but also improves the overall experience for customers, making it a win-win for both retailers and shoppers alike. The combination of intelligent automation and targeted marketing sets a new standard in e-commerce efficiency.

What is Activechat?

A comprehensive conversational AI toolkit designed for customer service teams ensures exceptional service delivery to their clients. Intelligent AI chatbots can streamline repetitive customer service inquiries through advanced visual chatbot builders, significantly enhancing the efficiency of your human staff. With a unified live chat CRM, you can oversee all communication channels—including websites, Facebook, SMS, and Telegram—using a single chat application, while also maintaining a record of every customer interaction. Harnessing conversational intelligence allows teams to choose the most effective language for engaging with each customer, boosting sales, and improving customer satisfaction through the power of conversational AI. By analyzing dialogue, you can forecast conversions and engage proactively with potential clients. We firmly believe that true friends don’t require support tickets to assist one another effectively.

Media

Media

Integrations Supported

TUNE

Integrations Supported

Easyflow
Evidence
Facebook Messenger
Google Calendar
Google Sheets
Hyperise
Integrately
KonnectzIT
Pabbly Connect
Shopify
Stackreaction
Telegram
Twilio
Walletly
WiserNotify
WooCommerce
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$49.00/month
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Envolve Tech

Date Founded

2013

Company Location

Gales

Company Website

envolvetech.com

Company Facts

Organization Name

Activechat, Inc.

Date Founded

2017

Company Location

United States

Company Website

activechat.ai

Categories and Features

Conversational AI

Not specified

Performance Marketing

Not specified

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Live Chat

Not specified

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