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What is EnvolveConvert?

Our AI-driven Virtual Shopping Assistant effectively identifies and capitalizes on sales opportunities within customer chat interfaces, while simultaneously reducing customer service costs. It has demonstrated the ability to convert 20% of online interactions into actual sales without hindering customer support functions. Envolve operates as a performance marketing channel that improves on-site conversion rates and increases average order values, all while decreasing re-marketing expenses. The chat AI carefully evaluates customer inquiries to understand their intent, ensuring that any requests needing human assistance are forwarded to your support team. In contrast, inquiries related to sales are efficiently navigated through an automated sales funnel that connects customers with appropriate products from your website and inventory. All product information displayed by Envolve is directly obtained from your product feed, allowing retailers full control over the content shown. This cutting-edge strategy not only enhances sales but also improves the overall experience for customers, making it a win-win for both retailers and shoppers alike. The combination of intelligent automation and targeted marketing sets a new standard in e-commerce efficiency.

What is AiChat?

AiChat offers an extensive suite of AI-powered tools aimed at improving marketing, sales, and customer service across multiple chat platforms. Build a support network that facilitates smooth communication among automated solutions, human representatives, and AI technologies, while gaining a comprehensive understanding of your clients to strengthen relationships. Utilize our user-friendly design, customization options, and automation features for engaging in personalized one-on-one dialogues. Our platform’s functionalities, which include intelligent audience segmentation and customized customer journeys, provide all the essential elements to boost your marketing performance indicators. Develop a unique shopping experience using an automated virtual sales assistant, gather insights into customer preferences, and enhance revenue through context-sensitive product recommendations across various chat channels. Additionally, allow online visitors to obtain instant automated responses to common questions, keep them informed about your services at all times, and even integrate gamified features into the chat experience to captivate potential customers. By implementing these strategies, you will not only improve customer interaction but also propel your overall business growth while staying ahead of the competition.

Media

Media

Integrations Supported

Salesforce
TUNE
TapData

Integrations Supported

Salesforce
TUNE
TapData

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Envolve Tech

Date Founded

2013

Company Location

Gales

Company Website

envolvetech.com

Company Facts

Organization Name

AiChat

Date Founded

2016

Company Location

Singapore

Company Website

aichat.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

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