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What is Epson TrueOrder KDS?

Enhance your kitchen efficiency with the Epson TrueOrder Kitchen Display System (KDS), tailored for quick-service restaurants (QSR) and smaller dining venues. This intuitive tool digitizes essential kitchen operations, boosting productivity from food preparation to the moment orders are delivered. With customizable views designed to meet various kitchen demands, the KDS also facilitates faster service and includes customer-facing stations, all managed via a user-friendly touch interface. For improved communication among kitchen staff, you might also want to integrate an Epson receipt or label printer. Additionally, the TrueOrder KDS simplifies the setup process with a straightforward browser-based utility, allowing for quick installation and customization to fit your kitchen’s unique workflow. It supports configurations for up to nine stations, ensuring that every order detail reaches the correct area, thereby enhancing both efficiency and accuracy in your kitchen tasks. Ultimately, embracing this system can revolutionize kitchen operations, fostering a more organized and effective working environment while also allowing for scalable growth as your business expands.

What is ALGO?

DRAGONTAIL's cutting-edge technology transforms the operational and managerial landscapes of the fast food and quick-service restaurant (QSR) industry. By seamlessly combining food preparation, delivery logistics, marketing initiatives, and Customer Relationship Management (CRM) into a singular GPS-driven algorithm and management software, it significantly boosts the efficiency and oversight of the restaurant's entire operational framework. This sophisticated system enables optimal staff deployment across a range of responsibilities, from food prep to delivery, while also optimizing delivery routes for peak efficiency. Additionally, it automates kitchen processes and effectively prioritizes orders, creating a fully customizable operational workflow. The technology guarantees accurate quantities and distribution of toppings, sauces, and cheese, while also automatically evaluating both the type and quality of crusts. Real-time notifications alert kitchen staff to any discrepancies from the initial customer order, and managers can review extensive data analyses for each location over defined periods. Moreover, the solution ensures comprehensive management of packing stations, refining packing schedules in line with expected dispatch times, which ultimately enhances service delivery and customer satisfaction. With these advanced features, DRAGONTAIL’s technology elevates not only operational precision but also cultivates a more agile and responsive restaurant environment, allowing businesses to adapt swiftly to changing customer needs. This adaptability is essential in an increasingly competitive marketplace, enabling restaurants to thrive and sustain growth.

Media

Media

Integrations Supported

CAKE POS
Elo
Innomate
TechRyde
XML

Integrations Supported

CAKE POS
Elo
Innomate
TechRyde
XML

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Epson

Date Founded

1942

Company Location

Japan

Company Website

epson.com/Accessories/POS-Accessories/Epson-TrueOrder-Kitchen-Display-System-%28KDS%29/p/SW-KDS175L

Company Facts

Organization Name

Dragontail Systems

Date Founded

2013

Company Location

Australia

Company Website

www.dragontail.com/algo/

Categories and Features

Categories and Features

Cloud Kitchen Management

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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