Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Serviceaide Reviews & Ratings
    140 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • Windsurf Editor Reviews & Ratings
    141 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,404 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    16 Ratings
    Company Website
  • Vertex AI Reviews & Ratings
    726 Ratings
    Company Website
  • Stack AI Reviews & Ratings
    18 Ratings
    Company Website
  • Pylon Reviews & Ratings
    55 Ratings
    Company Website
  • Crelate Reviews & Ratings
    675 Ratings
    Company Website

What is Espressive Barista?

Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk productivity by seamlessly interfacing with various platforms such as ServiceNow, CXone, AWS Connect, and Genesys. It features capabilities like New Ticket Enrichment, which utilizes AI to predict ticket information and retrieve relevant knowledge, alongside Barista Live Translation that facilitates effective multilingual communication among agents. Agents can easily engage with BaristaGPT during their ticket or chat interactions, giving them swift assistance and automation options. Additionally, the solution includes Automatic Knowledge Generation, which creates new knowledge articles from resolved tickets, thereby improving future problem-solving capabilities. By lowering the mean time to resolution (MTTR), increasing first call resolution rates, and minimizing escalations, Barista Agent Co-Pilot greatly enhances agent efficiency while also simplifying the onboarding process for new employees. This innovative tool not only optimizes operational effectiveness but also equips agents with the resources they need to provide exceptional service experiences, ensuring a higher level of customer satisfaction. With its comprehensive features, Barista Agent Co-Pilot is set to redefine service desk operations for the better.

What is Copilot Data?

Copilot Data is an AI-driven tool that enhances productivity by integrating effortlessly with Microsoft 365 applications like Word, Excel, PowerPoint, Outlook, and Teams. This groundbreaking tool increases user efficiency by providing intelligent assistance for tasks such as creating documents, interpreting data, designing presentations, organizing emails, and planning meetings. By leveraging sophisticated language models, Copilot Data streamlines and automates a variety of workflows while ensuring robust security and compliance for businesses, ultimately helping organizations achieve improved operational efficiency. Moreover, its adaptable features cater to individual user requirements, making it an essential resource for any company aiming to elevate productivity levels. With its ability to continuously learn and evolve, Copilot Data offers ongoing value that aligns with the dynamic needs of modern workplaces.

Media

Media

No images available

Integrations Supported

Microsoft 365
Microsoft Teams
Asset Panda
Boomi
Cherwell HR Service Management
Cherwell Software
ClickUp
Confluence
Ivanti Neurons
Jira Service Management
Microsoft Outlook
NICE CXone Mpower
Okta
PagerDuty
PowerPoint
SAP SuccessFactors
ServiceNow
UiPath
Workday Adaptive Planning
Zendesk

Integrations Supported

Microsoft 365
Microsoft Teams
Asset Panda
Boomi
Cherwell HR Service Management
Cherwell Software
ClickUp
Confluence
Ivanti Neurons
Jira Service Management
Microsoft Outlook
NICE CXone Mpower
Okta
PagerDuty
PowerPoint
SAP SuccessFactors
ServiceNow
UiPath
Workday Adaptive Planning
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Espressive

Date Founded

2017

Company Location

United States

Company Website

www.espressive.com/platform/products/agent-co-pilot

Company Facts

Organization Name

Copilot Data Almund

Date Founded

2024

Company Location

United Kingdom

Company Website

copilotdata.io

Categories and Features

Popular Alternatives

Popular Alternatives

Younet Reviews & Ratings

Younet

Younet AI