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What is Ethoca?

Ethoca is partnering with merchants and card issuers around the world to deliver precise purchase information to consumers exactly when they need it. This effort not only boosts the customer experience but also reduces the occurrence of friendly fraud while encouraging digital advancement. Yet, this is just the initial step! In cases of fraud, recovering lost funds becomes an effortless endeavor, conserving both time and monetary resources. Together, we can tackle these obstacles! It is crucial to avoid perceiving your customers as potential offenders, as this viewpoint can adversely affect your profits. Your logo encapsulates your brand’s identity and acts as a recognizable and trustworthy emblem for your customers – and it does even more than that. By collaborating with leading financial institutions, we have transformed your logo into a valuable asset that provides transparency regarding purchases and the merchants involved. The goal is straightforward: to eliminate transaction confusion, reduce chargebacks, improve brand recognition, and significantly enhance the customer experience. In achieving this, we aim to cultivate lasting loyalty and trust that will ultimately benefit your business over time. By embracing this approach, you can ensure that your customers remain engaged and satisfied, paving the way for a more successful future.

What is ES Engage?

Customized promotions for online consumers can be optimized by analyzing immediate purchasing behaviors, which reduces the need for sweeping discounts that can undermine profit margins. By identifying the best times to address consumer intent, companies can significantly decrease rates of cart abandonment, increase the average value of shopping carts, and turn first-time visitors into loyal customers. It's essential to avoid providing discounts to shoppers who are already inclined to make a purchase. At ES Engage, we specialize in crafting personalized, real-time promotions that connect on a personal level, resulting in higher engagement, increased sales, and strengthened brand loyalty. Are you curious about the outcomes? Our pay-for-performance structure guarantees that we generate revenue only when you do. Our innovative system enables real-time scaling of one-on-one promotions while preventing unnecessary discounts for consumers ready to buy, which helps to lessen reliance on ineffective mass promotions that can damage profit margins. This method not only enhances your financial performance but also cultivates deeper relationships with your clientele, ensuring a more satisfying shopping experience. With these strategies in place, businesses can create a win-win situation for both their profits and their customers.

Media

Media

Integrations Supported

Amiko
BlueSnap
CelerisPay
Chargeback Gurus
Chargebackhit
Merchanto
MidMetrics
Midigator
NOTO 360
PAYARC
Quavo
Shieldify
Verdivo

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ethoca

Date Founded

2005

Company Location

Canada

Company Website

www.ethoca.com

Company Facts

Organization Name

Exchange Solutions

Date Founded

1996

Company Location

United States

Company Website

www.exchangesolutions.com/es_engage-2/

Categories and Features

Categories and Features

Customer Loyalty

Not specified

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