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What is Exoserva?

Exoserva provides an all-encompassing customer relationship management and field service solution specifically designed for contractors and home-service companies. This innovative platform aggregates numerous features such as managing customer relationships and leads, facilitating communication via calls and texts, scheduling appointments, dispatching services, and handling estimates, invoices, payments, and follow-ups automatically. An AI receptionist plays a crucial role by adeptly managing incoming communications, qualifying service requests, and scheduling appointments, while staff members benefit from web and mobile applications that help coordinate jobs and technicians effortlessly. Furthermore, the solution includes dedicated portals for both customers and vendors, offers customer-facing documentation, and integrates seamlessly with tools like QuickBooks Online and Google Calendar. Subscription plans are structured based on the size of the fleet and include monthly quotas for AI voice and SMS services. Technicians are empowered with a mobile application that provides job details, navigation to client locations, and the ability to capture photos and signatures for verification purposes. Prospective clients can also engage with an interactive AI voice demo and request guided setup support to fully grasp how the system can optimize their operational workflow. By uniting these diverse functionalities into a single, cohesive platform, Exoserva seeks to boost efficiency and elevate the quality of service delivery for its users, ultimately facilitating better performance across their businesses.

What is Electron Apps?

Electron Apps offers a robust software solution for field service management specifically designed for the HVAC and plumbing industries. By merging various functionalities such as office dispatching, scheduling, customer and equipment oversight, estimates, invoicing, maintenance agreements, and a mobile application for technicians, it enhances the efficiency of the entire service workflow. Dispatchers can skillfully assign jobs by taking into account appointment preferences, the skills of technicians, job progress, and previous performance data; the scheduling tool also allows for the management of recurring maintenance appointments, travel durations, and the availability of the workforce. Technicians gain the advantage of accessing job details, recording notes and images, updating job status, and working offline until they reconnect to upload their data. The invoicing system supports various billing methods, including flat-rate and time-and-material options, while also managing deposits and enabling the creation of exportable invoices suitable for accounting needs. Designed with small to medium-sized trade businesses in mind, this software offers flexible plans that can accommodate different team sizes and multiple locations. Furthermore, its intuitive interface ensures that both dispatchers and technicians can easily manage their responsibilities without confusion. As a result, Electron Apps significantly boosts productivity and service quality within the industry.

Media

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Media

No images available

Integrations Supported

Google Calendar
QuickBooks Online

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$499/month
The Wedge plan starts at $499/month. Plans vary by fleet size and include monthly AI voice and SMS allowances. Month-to-month plans are available without a long-term contract, and annual billing is also offered.
Free Trial Offered?

Pricing Information

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.

Supported Platforms

SaaS
iPhone

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Knock Knock Contractor LLC

Company Website

exoserva.com

Company Facts

Organization Name

Electron Apps

Date Founded

2011

Company Location

United States

Company Website

electronapps.com

Categories and Features

Categories and Features

HVAC

Not specified

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