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features
design
support

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What is Expedient Software?

Expedient is committed to providing the necessary efficiencies that can elevate your business operations to the next level. We concentrate on automating processes and optimizing existing workflows, enabling you to focus on what is truly important for your organization and its customers. With a track record of promoting innovation, our team, composed of industry experts and software developers, works to streamline business operations, resulting in reduced indirect costs for you. Our expertise lies in offering smooth, real-time integration with your current systems, and Expedient has built a reputable brand founded on our dedication to customer support. We strive to forge lasting partnerships, consistently aiming to simplify life for individuals so they can concentrate on excelling in their respective fields. Clients can depend on our knowledgeable guidance and exceptional service whenever they need it. At Expedient, we have a genuine interest in the success of your business; therefore, customer service is central to our mission, ensuring that our clients feel appreciated and supported in their pursuits. By putting your needs at the forefront, we hope to play a significant role in enhancing your overall success and satisfaction while working diligently to adapt our services to meet evolving demands. Ultimately, our goal is to empower you and your team to achieve greater heights.

What is ActivEngage?

Enhancing the customer experience involves streamlining communication across various departments and channels. We are convinced that exceptional individuals form the backbone of a successful business, which is why our omnichannel managed messaging services are staffed solely by real people who bring a personal touch and human insight to every interaction. By nurturing connections that are founded on empathy and authenticity, we excel in ways that A.I. and automated systems cannot, fostering meaningful relationships that result in impressive conversion rates and increased sales for our valued clients. Elevate your lead generation initiatives with unmatched customer insights; DataWise offers a comprehensive understanding of consumer behavior along with additional analytics to accelerate the purchasing journey. Our integration with multiple digital retail platforms provides human-centered guidance, simplifying intricate buying processes, reducing drop-offs, and ultimately boosting sales. This human element not only enhances the customer experience but also cultivates enduring loyalty and satisfaction, ensuring that clients feel valued and understood throughout their purchasing journey. In a competitive marketplace, this focus on personalized service can set your business apart from the rest.

Media

Media

Integrations Supported

Google Business Profile
Marchex
Telmetrics
Xtime

Integrations Supported

Google Business Profile
Marchex
Telmetrics
Xtime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Expedient Software

Company Location

Australia

Company Website

expedientsoftware.com.au/software/

Company Facts

Organization Name

ActivEngage

Date Founded

2007

Company Location

United States

Company Website

www.activengage.com

Categories and Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Categories and Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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