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Ratings and Reviews 0 Ratings
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Dialpad ConnectDialpad Connect is an advanced, AI-powered customer communications platform designed to unify voice calls, video meetings, and team messaging into a single, intuitive experience that enhances productivity and customer satisfaction. Its intelligent features include real-time call transcription, automated voicemail transcription, AI-generated conversation summaries, and actionable recommendations that keep users focused and informed during every interaction. The platform integrates seamlessly with a wide array of popular business tools such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and Hubspot, enabling organizations to streamline workflows and centralize communication data. Built on a robust dual-cloud infrastructure, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA, comprehensive disaster recovery, and 24/7 customer support. It meets strict security and privacy standards, including GDPR, HIPAA, SOC 2, ISO certifications, and LGPD compliance, ensuring sensitive data is well protected. Dialpad’s AI capabilities extend to providing live coaching to agents during calls, facilitating better sales outreach, and offering real-time analytics to boost operational efficiency. The platform caters to businesses of all sizes, from startups to global enterprises, helping them transform their communication strategies. Dialpad Connect simplifies complex communication needs into a unified platform that supports inbound and outbound contact centers, cloud phone systems, and virtual collaboration. Its flexibility and scalability allow organizations to adapt and grow while maintaining exceptional customer experiences. Ultimately, Dialpad Connect turns everyday conversations into actionable insights that drive business growth.
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SquaretalkSquaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.
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DialerAIOur autodialer solution is designed to streamline various communication processes including sales calls, payment collection, and appointment notifications. Additionally, it is capable of facilitating mass emergency voice broadcasts. This versatile system is perfect for telecommunications companies or businesses offering call center solutions. It features a multi-tenant architecture with billing options, can be customized with white-labeling, and is cost-effective as users can select their preferred Voice Provider. By efficiently handling busy signals, disconnected lines, and unanswered calls, our autodialer software can significantly boost productivity; it also passes calls to live agents and leaves messages on answering machines when necessary. This functionality ensures that no potential opportunity is missed, making it a valuable tool for any organization looking to enhance its communication efforts.
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PodiumPodium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.
What is Expo XT UC Analytics?
Expo XT delivers advanced Unified Communication Analytics that encompass various platforms and channels, significantly improving the effectiveness of communication. This versatile tool helps in managing hunt groups, diagnosing issues with Auto Attendants and IVR systems, and evaluating user performance along with agent metrics, thereby providing essential insights to enhance voice calls, video conferencing, and collaborative efforts. Powered by Power BI, Expo XT integrates effortlessly with numerous systems, including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, and NICE CXone, among others. Additionally, it features a cost-effective pricing model that begins with just 100 extensions, making it suitable for organizations of all sizes. By leveraging Expo XT, companies can revolutionize their communication approaches and achieve improved engagement results. Furthermore, the platform's comprehensive analytics empower users to make data-driven decisions, ultimately fostering a more productive work environment.
What is BluIP?
We provide a cutting-edge and adaptable Cloud Unified Communications (UC) service, built with reliable, carrier-grade network technology and software sourced from leading companies such as Cisco, BroadSoft, IBM, and ACME Packet, all deployed in a geo-redundant framework. Our call client, which is compatible with various devices, easily integrates with major productivity tools like G-Suite, Office 365, Salesforce, and Zendesk. Beyond an extensive range of calling functionalities, our Dialer intelligently showcases relevant caller information and interactions, promoting more personalized and meaningful conversations. As a Tier1 provider, integrator, and developer of Cloud Communications and customized applications, BluIP takes pride in fostering a strong development culture and deep integration proficiency. We are dedicated to ensuring successful results for our clients through careful implementation and outstanding support, regardless of the complexity of their needs. By prioritizing customer satisfaction, we strive to deliver a communication experience that not only meets but exceeds expectations, ultimately boosting overall business efficiency and productivity. Our commitment to innovation ensures that we remain at the forefront of the industry, continuously enhancing our services to adapt to evolving client requirements.
Media
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Integrations Supported
Microsoft Teams
Cisco Webex Calling
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft Power BI
NiCE CXone Mpower
Salesforce
Zendesk
Zoom
Integrations Supported
Microsoft Teams
Cisco Webex Calling
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft Power BI
NiCE CXone Mpower
Salesforce
Zendesk
Zoom
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Metropolis Technologies
Company Location
United States
Company Website
www.metropolis.com
Company Facts
Organization Name
BluIP
Date Founded
2011
Company Location
United States
Company Website
www.bluip.com/solutions/cloud-pbx
Categories and Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail