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What is Express Talk?

Express Talk software functions similarly to a traditional phone, enabling users to make calls directly from their computers. This application permits users to reach anyone who has Express Talk installed or utilizes any other SIP VoIP softphone, making all calls at no cost. Additionally, by registering for a gateway service, users can connect with standard telephone numbers worldwide. It is compatible with all prominent VoIP SIP service providers and operates using the SIP protocol, ensuring seamless communication. This versatility makes it an attractive option for both personal and professional use.

What is 008?

008 Agent stands out as a groundbreaking, open-source softphone that utilizes artificial intelligence and operates on an event-driven framework to revolutionize VoIP communications. Users can effortlessly initiate calls, meticulously document call events and interactions, and seamlessly transfer call data to their preferred CRM systems and tools. One of the platform's notable features is its speech-to-text transcription capability, which allows for the conversion of spoken conversations into written text, facilitating automatic integration into CRM or other applications. Future developments are set to introduce sentiment analysis, enabling the tracking of caller emotions throughout conversations, along with summarization tools that efficiently condense information and spotlight key insights. Furthermore, a customizable conversational agent powered by sophisticated language models will empower users to craft tailored interactions that cater to their specific needs. Designed to be compatible with macOS, Windows, and Linux, and accessible through the web, 008 Agent offers an adaptable solution suitable for various professional environments. This multifaceted approach positions 008 Agent as an advanced tool in the ever-evolving landscape of communication technology, paving the way for more efficient and effective interactions. With its focus on user-centric features, it promises to enhance the overall experience of digital communication.

Media

Media

Integrations Supported

Axon Virtual PBX
ChatGPT
HubSpot CRM
HubSpot Customer Platform
IVM
Microsoft Dynamics 365
Salesforce
VRS Recording System

Integrations Supported

Axon Virtual PBX
ChatGPT
HubSpot CRM
HubSpot Customer Platform
IVM
Microsoft Dynamics 365
Salesforce
VRS Recording System

API Availability

Has API

API Availability

Has API

Pricing Information

$34.99/one-time
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NCH Software

Date Founded

1993

Company Location

United States

Company Website

www.nch.com.au/talk/index.html

Company Facts

Organization Name

008

Company Location

United States

Company Website

008agent.ai/

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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