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What is External User Manager?

Enabling guest access within Microsoft 365 is relatively simple; however, effectively managing it poses significant challenges, often resulting in a tenant cluttered with forgotten external collaborators due to users inviting them without proper IT supervision. The External User Manager equips IT administrators with a robust framework that streamlines the entire process of managing external access, covering the essential steps of request, approval, onboarding, and offboarding. Team owners must utilize a structured workflow to submit guest invitations, allowing IT the opportunity to review and grant access before it is approved. New external users are onboarded with the correct permissions right from the start, and lifecycle management strategies are in place to ensure the guest list remains organized. To avoid the persistence of outdated accounts, periodic automatic reminders encourage team owners to assess the ongoing necessity of access for each external user. This solution is fully integrated within Microsoft Teams, negating the need for any external portals and can be conveniently installed via the Microsoft Teams App Store. It proves especially advantageous for IT departments managing external collaborations across a diverse range of users, from 500 to over 10,000, ensuring that management remains both efficient and effective throughout the entire lifecycle of external user access. Furthermore, this organized methodology not only bolsters security but also significantly enhances collaborative efforts throughout the organization. By implementing such a system, companies can foster a safer and more productive environment for all users involved.

What is Challo?

The advancement of collaboration, both within organizations and between them, is now significantly enhanced through the use of innovative virtual workspaces that promote effortless interaction. These platforms empower internal teams and external partners to connect and securely share documents, effectively collaborating without the common issues linked to “guest-access” hurdles. Instantly connect with colleagues, clients, and partners via high-definition video meetings, where you can review crucial documents and engage in live discussions in a security-focused setting. This not only helps maintain compliance but also accelerates business progress, as everything necessary is just a click away. If you're looking for a streamlined method to distribute information both internally and externally, you can bypass the chaos of email overload and outdated content. Challo workspaces ensure that all relevant information—whether files, emails, links, or application data—is easily accessible to everyone involved, while keeping everything aligned with your organization's privacy requirements. Challo promotes face-to-face interactions regardless of geographical barriers, enabling teams to communicate smoothly through high-definition audio and video. You can effortlessly chat, share screens, and invite clients, partners, and colleagues by simply sending a link, all while retaining control over what participants can see on their screens. The future of collaborative work is encapsulated in these interconnected environments, cultivating a more cohesive and productive workspace for everyone involved, while continually adapting to meet the evolving needs of modern collaboration. Ultimately, embracing these advanced tools will allow organizations to thrive in a fast-paced, digitally-driven landscape.

Media

Media

Integrations Supported

Microsoft Teams
Box
Google Drive
Jira
Microsoft 365
Microsoft OneDrive
Microsoft SharePoint
Salesforce
Slack

Integrations Supported

Microsoft Teams
Box
Google Drive
Jira
Microsoft 365
Microsoft OneDrive
Microsoft SharePoint
Salesforce
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$ 1,599 per license/year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solutions2Share GmbH

Date Founded

2011

Company Location

Germany

Company Website

www.solutions2share.com/external-user-manager

Company Facts

Organization Name

CafeX

Date Founded

2012

Company Location

United States

Company Website

www.cafex.com

Categories and Features

User Provisioning and Governance

Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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